Knowledge Management Officer

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

For 75 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF believes that all children have a right to survive, thrive and fulfil their potential – to the benefit of a better world. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.

Within the delegated authority and under the supervision of the Head of Section or his/her designated mandated representative(s), and in close collaboration with all regional office programme sections, the UN Volunteer ‘UNV Knowledge Manager – Covid response in WCA Region ‘will undertake the following tasks: 1. Work under the supervision of the Knowledge Management Specialist (P3), and the overall supervision of the Regional Chief of Planning, Monitoring and Research section (P5), support the Regional Office ’s (WCARO) overall knowledge management efforts, including documentation of lessons learned, shared practices, production of KM products. 2. support the work of the KM Specialist in the identification of relevant accelerator practices, draft, review, validation and publication of the semestral KRC Accelerating Practices Compendium (KRC AP Compendium) 3. under the guidance of the Knowledge Management Specialist (P3), and the overall supervision of the Regional Chief of Planning, Monitoring and Research section (P5), liaise with the identified Regional Office and Country office colleagues (PME officers, KM specialists, etc.) to obtain all the information needed to either initiate and to finalize systematic documentation of lessons learned and good practices. 4. maintain the RO KM platforms (ECM, KM Focal Point network), and ensure its content is also presented in inter-UN Agencies and UNICEF HQ KM platforms (UNICEF KM Hub, and Yammer CoPs). 5. Contribute to the finalization of KM products (review and basic lay-out of final documents, powerpoint presentations to support webinars, etc.) 6. Support the RO’s activities of knowledge dissemination to colleagues and external partners. 7. Review KM practices of other development partners to suggest KM activities for WCARO to be more visible and influential when sharing the knowledge, it has generated. As an active UNICEF team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNICEF and its beneficiaries in the accomplishment of her/his functions, including: 1. Technical assistance to COs and other RO sections to systematically support their knowledge management processes and initiatives, such as documentation, validation of KM products, development of tools, sharing of guidance, classification of AP, dissemination and re-use of KM products. 2. Publication of the semestral KRC AP compendium is produced in collaboration with RO sections and selected COs. 3. Support the KM Specialist, COs and other RO sections to systematically document lessons learned and good practices across the region. 4. The maintenance and update of the RO’s KM platforms (Sharepoint, KM Focal Point network, etc. ) with the latest KM developments and links to external and HQ Global KM platforms (KM Hub, Yammer CoPs). 5. Support to the organization and implementation of a KM webinar to portray and disseminate the KRC Accelerator Practices published in the Semestral KRC AP Compendium. 6. Support to the review and validation of KM products of other RO sections, COs and development partners.

Diversity and inclusion: Treats all people with dignity and respect; shows respect and sensitivity towards gender, cultural and religious differences; challenges prejudice, biases and intolerance in the workplace; encourages diversity wherever possible. Integrity: Maintains high ethical standards; takes clear ethical stands; keeps promises; immediately addresses untrustworthy or dishonest behaviour; resists pressure in decision-making from internal and external sources; does not abuse power or authority. Commitment: Demonstrates commitment to UNICEF’s mission and to the wider UN system; demonstrates the values of UNICEF in daily activities and behaviours; seeks out new challenges, assignments and responsibilities; promotes UNICEF’s cause. Communication: Speaks fluently; expresses opinions, information and key points of an argument clearly; presents information with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility; structures information to meet the needs and understanding of the intended audience; presents information in a well-structured and logical way. Working with people: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well. Drive for results: Sets high standards for quality of work; monitors and maintains quality of work; works in a systematic, methodical and orderly way; consistently achieves project goals; focuses on the needs and satisfaction of internal and external partners; accepts and tackles demanding goals with enthusiasm

progressively responsible professional work experience at national and international levels in planning, reporting, knowledge management, research or a related technical area. Proven experience of synthesizing highly technical information from different sources and making it accessible to a wider audience. Proven ability to identify emerging trends and themes from a body of knowledge and use it to inform policy and programming. Proven ability to conceptualize, plan and execute ideas as well as transfer knowledge and skills. Proven writing skills, with an ability to convey complex ideas in a clear, direct, and lively style. Excellent knowledge of online collaborative tools with the ability to adapt quickly to technological changes and foster use of appropriate KE tools and technologies to improve KE for internal and external partners. Developing country work experience and/or familiarity with emergency is considered an asset.

The assignment will take place in the nation’s capital, Dakar, a family duty station (Hardship classification A) with missions to the region. Dakar is a liveable city. The spontaneous reception and hospitality of the Senegalese are among the characteristic features of this West African country. The living conditions in Dakar are good, as well as the access to health services. The yellow fever vaccine is compulsory, and vaccination cards should be presented at the entrance. Vaccinations against Meningococcal Meningitis and Hepatitis A and B are also recommended. The basic drugs are available in pharmacies, but it is recommended to bring specific prescription drugs. According to ANSD/RGPHAE 2020 official estimates, the Dakar metropolitan area population reaches over 3,9 million people. The total population of Senegal is 16 705 608 inhabitants (ANSD 2020). Senegal is located on UTC/ GMT. Senegal has a warm climate and sunny days throughout the year that make it a comfortable duty station. Daytime temperatures are, on average, around 30°C. The rainy season is in the northern hemisphere’s summer/fall. The currency used in Senegal is called Franc CFA (XOF). On 1st March 2021, the average exchange rate is 1 USD = 535,913XOF. Many hotels, restaurants and businesses in Senegal accept the leading international credit cards (Visa, MasterCard, American Express, etc.). It is also possible to withdraw cash from automatic telling machines found in all the major cities. The accommodation facilities are in general good, and the choice is vast. It is possible to rent unfurnished and furnished accommodations from 450 to 2000 USD. UN Volunteers can also co-rent and share private concessions, which must comply with Minimum Operating Residential Security Standards (MORSS). Local taxis can easily arrange Transportation in town. A valid passport is required to enter Senegal and a negative COVID-19 test. ECOWAS (Economic Community of West African States) nationals are not required an entry visa. Citizens of other countries may be required an entry visa or long-stay visa. They should contact the closest Senegalese representation. Senegalese Embassies and consulates in various West African countries and other parts of the world issue visas before travel.