Knowledge Management Officer

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UNICEF - United Nations Children's Fund

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Application deadline 1 year ago: Thursday 24 Nov 2022 at 00:00 UTC

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This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

Half of Tanzania’s 57.6 million people are children under the age of 18 years, making Tanzania one of the youngest countries in the world. It is projected that by 2030 the child population will have reached 37.9 million. Investing in children and ensuring they have a healthy, stimulating, and safe early childhood is universally known to stimulate optimal brain development and to generate high returns in terms of an active, healthy, and productive labour force.

In order to be able to continuously support the Government of the United Republic of Tanzania to achieve results for children, UNICEF needs to be capable of efficiently managing the knowledge it generates. An efficient organization is able to create, organize and share knowledge among its different members in a way that generates efficiencies, minimizes risks and losses, improves satisfaction in the workplace, and most of all promotes learning across the organization.

Knowledge management (KM) has been present in UNICEF for many years and many offices have been doing KM work, albeit in an uncoordinated and inconsistent way. In absence of a strategic organization-wide approach, its application has been suboptimal, resulting in pockets of excellence and good practices in some parts of UNICEF while leaving room for improvement in others.

In terms of processes, existing planning, monitoring and reporting processes and procedures such as Situation Analyses, the development of Country Programme Documents (CPDs), Mid-Term Reviews (MTRs), end-of-year reviews, strategic moments of reflection, and net-work meetings already allow for knowledge capture and integration, at least in part. This implies that there is no need to create additional processes which would overburden staff.

In order to support the necessary improvements in Knowledge Management, UNICEF Tanzania seeks to recruit a Knowledge Management Officer to support the Knowledge Management and Innovation Specialist in the transitioning and implementation of the Enterprise Content Management (ECM) based on the modern SharePoint platform, and investment in teleconferencing tools and facilities.

Under the direct supervision of Knowledge Management (KM) and Innovation Specialist, the UN Volunteer will undertake the following tasks: • Under the guidance of the KM Steering committee update the office Knowledge Management strategy document; • Ensure that KM needs are systematically identified and integrated across organizational processes and aligned to organizational goals; • Build capacities of staff members on KM IT infrastructure, specifically in the use of technologies, methodologies and strategies associated with enhanced KM practices. • Build capacities of staff members on KM soft skills, specifically in the use of methodologies and strategies associated with enhanced KM practices, such as but not limited to brainstorming, after action reviews, peer assist/peer review, world café, etc • Build KM activities into programme and operations work plans to more clearly articulate how KM leads to enhanced programme effectiveness, and results; • Update Tanzania Country Office roles and responsibilities for KM and identify KM Champions in different sections and units; • Review existing systems and tools in place for KM and share best practices in their use; • Liaise with communications team to ensure content linkages with UNICEF’s external facing website; • Act as liaison amongst various teams on KM and ensure coordination mechanisms on KM are developed, well understood and properly applied by all programme and operations staff; • Identify knowledge sharing opportunities and create a knowledge sharing programme for staff across the office, which may include brownbag lunches, learning sessions, after action reviews, etc.

• Accountability • Adaptability and Flexibility • Client Orientation • Commitment and Motivation • Commitment to Continuous Learning • Communication • Creativity • Empowering Others • Ethics and Values • Integrity • Professionalism • Respect for Diversity • Technological Awareness • Working in Teams

Development projects including in design, monitoring, and reporting of development projects in the field of gender and human rights of women, specifically women’s economic empowerment, Gender and social issues, SDGs etc.;

• Familiarity with technology platforms for knowledge sharing and specific to UNICEF (i.e. including Office 365, SAP, Drupal) is desirable.

Tanzania has an area of 947,300 sq km and is located in eastern Africa on the Indian Ocean. It shares its longest borders with Kenya (to the northeast) and Mozambique (to the southeast), but also borders Burundi, the Democratic Republic of the Congo, Malawi, Rwanda, Uganda, and Zambia. To the east, Tanzania is bordered by the Indian Ocean. Three of Africa’s largest lakes also border sections of the country: Lake Victoria in the north, Lake Tanganyika in the west, and Lake Nyasa in the southwest.

Tanzania is made up of three geographical regions: the islands and coastal plains in the east, a saucer-shaped plateau in the center and west, and the highlands in the northeast. Mount Kilimanjaro, the highest point in Africa standing at 5,895m, lies in these northeastern high-lands. Another special geographical feature is the Great Rift Valley, which cuts through the center of the country. Tanzania’s climate varies from tropical in the coastal areas to temperate in the highlands. In the coastal plains and plateau regions, temperatures range from 25-31°C during the hottest months (November - February) and 15-20°C in the coldest months (May - August). Temperatures in the highlands range between 10-20°C.

There are about 55.5 million people living in Tanzania with 51% female population. The population is particularly concentrated in Dar es Salaam and Zanzibar City and their metro areas. Despite these urban centers, just under 70% of the people living in Tanzania still reside in rural areas. Dar es Salaam is the largest city in Tanzania, as the major port and economic center. Most Ministries, Government offices, embassies and UN Offices are currently based in this city. However, the Government have started relocating to the capital city, Dodoma. Dar es Salaam is situated on the coast, overlooking the Indian Ocean. It is an International multicultural city with a mix of religions. There is a wide range of facilities available, including numerous shop-ping centers, movie theatres, restaurants and many new developments planned. The living conditions in Dar es Salaam are comfortable although pricy in certain neighborhoods and there are issues with poor infrastructure, so alternative back-up solutions and generators as well as water tanks are common. It is a beautiful and safe location. There are good international education facilities and some health facilities with good standards.

Tanzania is one of the most diverse countries in Africa. On the mainland, around 99% of the population is ethnically African, coming from over 120 different tribes, almost all of them Bantu. On Zanzibar, the people are of Arab, African, or mixed Arab and African descent. Kiswahili (Swahili) and English are both official languages. Kiswahili is the lingua franca of central and eastern Africa and the country’s unifying language. Most people living in Tanzania speak one of the 158 local languages as their first language. Arabic is widely spoken on Zanzibar. English is the primary language of business, government administration, and higher education.

Added 1 year ago - Updated 1 year ago - Source: unv.org