Knowledge Management Intern, Regional Bureau for East Africa (RBN) Intern

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SAVING LIVES. CHANGING LIVES.

BEGIN YOUR HUMANITARIAN JOURNEY WITH WFP.

The World Food Programme, Regional Bureau for Eastern Africa based in Nairobi is looking for vibrant, innovative, and multi-talented students.

An internship at WFP is a great opportunity to acquire practical work experience while contributing to the goal of reaching Zero Hunger

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, color, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.

WFP does not charge a fee for any of the stages throughout the recruitment & selection process.

ABOUT WFP

WFP works to save lives and change lives through the provision of food assistance and resilience-building programs. Inline with SDGs 2 & 17, WFP operations have ventured into different modalities of food transfer and capacity-strengthening to end hunger by 2030 and to revitalize global partnerships for sustainable development. The WFP Regional Bureau for Eastern Africa (RBN) is based in Nairobi and provides strategic direction, technical guidance, resource mobilization, and management support to WFP operations and activities in ten countries: Burundi, Djibouti, Eritrea, Ethiopia, Kenya, Rwanda, Somalia, Sudan, South Sudan, and Uganda.

JOB PURPOSE

Developing RBN Institutional repository will support RBN to have all working documents in a centralized place for future use will help our employees’ productivity and efficiency.

STANDARD MINIMUM QUALIFICATIONS

• Currently enrolled with at least two years undergraduate studies completed, or recently graduated (within the last year) in Information science; Knowledge management; Information technology, or a related field
• Currently enrolled or recent graduate of an advanced university degree (Masters or equivalent) highly regarded
• Very good knowledge of English.
• Good knowledge of Database; Good knowledge of Office 365

KEY ACCOUNTABILITIES (not all-inclusive)

The intern, reporting to the Knowledge Management (KM) lead, is expected to:

• Support the coordination of the Information and Knowledge Management Focal Points (IKM FPs) network: scheduling meetings, preparing agendas, organizing speakers, drafting meeting summaries.
• Work with RBN’s IKM FPs to organize, and classify documents in collaboration with content owners (units, sections, teams) by using WFP guidelines
• Guide IKM FPs and RBN staff on how to use WFP Communities in Yammer for information and knowledge sharing
• When necessary, work with the Technology unit to carry out training sessions on how to use Microsoft Office tools effectively (TEAMS, OUTLOOK, SHAREPOINT)
• Support the KM workstream to organize and facilitate knowledge events such as knowledge cafés, Insights sessions, and Brownbag sessions: scheduling meetings, preparing agendas, organizing speakers, drafting meeting summaries.
• Provide support to the KM workstream in conducting training on Knowledge Management
• Support the PCM unit to carry out onboarding sessions for new staff
• Produce monthly analytics of usage of the WFP Communities platform in Yammer
• Produce engagement analytics of RBN’s knowledge events
• Other tasks as may be required

KEY COMPETENCIES

• Ability to work with different people
• Ability to understand new concepts very easily

DELIVERABLES/OUTPUTS

• Documentation on the design of folder structure
• Wireframe of user-interface
• Implemented wire-frame in the selected tool
• Number of uploaded documents

TRAINING COMPONENTS

Information and knowledge Management; MS-TEAMs and MS-SharePoint

TERMS AND CONDITIONS

• Interns receive a monthly stipend from WFP depending on the duty station of assignment (i.e. Nairobi).
• This position is not remote and will be based in Nairobi, Kenya for the entirety of the contract.
• WFP is not responsible for living expenses, arrangements for accommodation, necessary visas and related costs.
• WFP will recognize candidates’ educational credentials from recognised institutions that have been certified by competent international or national authorities such as the United Nations Educational, Scientific and Cultural Organization (UNESCO) or Ministries of Education.
• The internship duration is 8 months, full-time.

DEADLINE FOR APPLICATIONS

• The deadline for receiving applications for this position is February 01, 2023
• Applications for this position will close at 11:59 p.m. (East African Time) on the deadline date.
• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
• WFP embraces diversity and equal opportunity. We are committed to building a team that celebrates diversity and inclusivity in all ways.
• Employment is decided on the basis of competitive selection, qualifications and merit.

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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.