Knowledge Management and Internal Communications Specialist- IPSA 10

Contract

This is a IPSA-10 contract. This kind of contract is known as International Personnel Services Agreement. It is normally internationally recruited only. It usually requires 5 years of experience, depending on education. More about IPSA-10 contracts.

Background

Instructions to Applicants: Click on the "Apply now" button. Input your information in the appropriate Sections: personal information, language proficiency, education, resume and motivation. Upon completion of the first page, please hit "submit application" tab at the end of the page. Please ensure that CV or P11 and the Cover letter are combined in one file.

The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.

Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.

Office/Unit/Project Description

UNDP is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP's policy work carried out at HQ, Regional and Country Office levels, forms a contiguous spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan.

Within the GPN, the Bureau for Policy and Programme Support (BPPS) has the responsibility for developing all relevant policy and guidance to support the results of UNDP's Strategic Plan. BPPS's staff provides technical advice to Country Offices, advocates for UNDP corporate messages, represents UNDP at multi-stakeholder fora including public-private dialogues, government and civil society dialogues, and engages in UN inter-agency coordination in specific thematic areas.

On SDG Financing, UNDP’s Sustainable Finance Hub (SFH) draws on a critical mass of UNDP expertise, initiatives, and partnerships to support the SDGs and the implementation of UNDP’s Strategic Plan. The Hub is an integral part of both the Bureau for Policy and Programme Support (BPPS) and the Bureau of External Relations and Advocacy (BERA), as part of the GPN.

Being a part of the SDG Sustainable Finance Hub Team, the Knowledge Management and Internal Communications Specialist will help to capture and disseminate knowledge effectively on UNDP’s work on Sustainable Finance.

Duties and Responsibilities

Under the overall supervision of the SFH Strategy and Knowledge Specialist, the Knowledge Management and Internal Communications Specialist will be responsible for:

• Supporting the team in writing 30 case studies on sustainable finance.

• Setting up and continuously improving Sustainable Finance Hub intranet presence to enable easy access to information to UNDP Country Offices, as well as regional and global colleagues.

• Facilitating building a community of colleagues through Viva Engage and other platforms.

• Drafting and editing communications materials including articles, blog posts, op-eds and newsletters by SFH.

• Supporting the development of SFH knowledge products by drafting, editing and proofreading content as needed.

• Compiling and analysing SFH communications and knowledge management analytics to review effectiveness of the communications efforts.

• Undertaking any other substantive tasks necessary for the implementation of the responsibilities of SFH as may be required, supporting the SFH Strategy, Knowledge and Communications Team.

Institutional Arrangement

The Knowledge Management and Internal Communications Specialist will work under the direct supervision of the SFH Strategy and Knowledge Specialist and in close collaboration with other SFH team members, Bureau for Policy and Programme Support communications colleagues and Bureau for External Relations and Advocacy colleagues.

Competencies

Core

Achieve Results:

LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact

Think Innovatively:

LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems

Learn Continuously:

LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences

Adapt with Agility:

LEVEL 3: Proactively initiate and champion change, manage multiple competing demands

Act with Determination:

LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results

Engage and Partner:

LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration

Enable Diversity and Inclusion:

LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity

Cross-Functional & Technical competencies (insert up to 7 competencies)

Thematic Area

Name

Definition

Communications

Advocacy strategy and implementation

Ability to create and implement advocacy strategies which lead to impactful change

Communications

Writing and Editing

Ability to create and/or edit written content in different UN languages

Business Development

Knowledge Generation

Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need

Required Skills and Experience

Minimum academic education

Master’s degree in communications, public relations, media, social sciences or another related area is required.

Minimum years of relevant work experience

A minimum of 5 (five) years of progressively responsible experience in communications and knowledge management for international development is required.

Required skills and competencies

• Strong skills in communications and storytelling are required;
• Strong skills in copy editing are required;
• Proven record of producing communications products like case studies and technical articles is required;
• Understanding of public finance, private finance and private sector in development is required;

Desired additional skills and competencies

• Previous experience with the UNDP and familiarity with UNDP’s tools and platforms is highly desirable;
• Experience in building internal online knowledge management and information sharing platforms (e.g. SharePoint) is required;
• Experience in facilitating communities of practice is required;
• Marketing experience is an advantage;
• Understanding of psychology or behavioural science is an advantage.

Required language(s) (at working level)

• Excellent written and oral English is a requirement.