Knowledge and Information Management Officer

Volunteering Admin Communications & PR

Overview

Support and improve knowledge management and information sharing.

You have:

• Knowledge Management at a national and or international development setting
• Familiarity with Monitoring, Evaluation, and Learning (MEL) approaches and information management systems preferred
• Programme Management experience is an asset
• Good organizational and analytical skills
• Good communication skills
• Good team working and collaboration skills
• Knowledge in KM strategies and programmes
• Adherence to deadlines and short turn-around times
• Ability to work in a multi-disciplinary team, in a multi-cultural setup is an asset
• Excellent writing skills and data visualization skills an asset

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

The incumbent will under the direct supervision of the Monitoring and Evaluation Officer and overall guidance from the Chief of Planning, Monitoring and Evaluation, support programs in strengthening knowledge management, learning and information sharing by documenting good practices and lessons learnt of successful programs and flagship initiatives in the UNICEF Zambia Country Office and with other UN agencies and partners. The Officer will play a leading role in knowledge sharing and information exchange within and between program sections. In addition, the Officer will serve as a champion who will provide technical guidance and hands-on operational support throughout the programming processes to facilitate the achievement of results on programs/project. Further to Knowledge Management (KM), the incumbent will support strengthening of sectoral based data information systems (Child Protection Information Management System (CPIMS), Health Information Management System (HIMS), (WASH Information Management System (WASHIMS) etc), working through and with programme sections. This includes ensuring the validity and robustness of the data being collected in the various Information Management Systems (IMS), the utilization and analysis of the data being collected through various means including visualization tools (for example, powerBI) and the interoperability of the information systems.

Under the direct supervision of the Monitoring and Evaluation Officer, the UN Volunteer will undertake the following tasks:

• As part of a team, rollout the KM strategy for Zambia Country Office, working closely with programme sections. The KM strategy articulates what information to gather and means of gathering and accessing the information; • Provide support in developing and maintaining office dashboards, using visualization tools (including PowerBI) to monitor and track progress on key programme interventions- Adolescent Programming, EU HD and NEWZA and for the Emergency response; • Provide support to ensure new information being generated from meetings, studies, research, monitoring visits, evaluations are well documented, collected and stored (properly filed and tagged) on Country Office Share Point site or through other institutional tools like etools; • Provide support to ensure staff are trained and informed on where and how to access information on various platforms; • As part of a team, work with Programme sections and Communication, Advocacy, Partnerships and Engagement (CAPE) to develop KM products including programme briefs, Investment cases and donor proposals; • Assist sections to develop narrative reports during mid-year and end of year review, specifically on key lessons and opportunities; • Assist sections to identify capacity gaps in information systems management and developing capacity building plans to address the gaps; • As part of a team, provide technical advice to sections on strengthening information management systems; • Perform any other related tasks as may be required or assigned by the supervisor.

• Adaptability and Flexibility • Communication • Ethics and Values • Integrity • Knowledge Sharing • Respect for Diversity • Technological Awareness • Working in Teams

Knowledge Management at a national and or international development setting; • Familiarity with Monitoring, Evaluation, and Learning (MEL) approaches and information management systems preferred; • Programme Management experience is an asset; • Good organizational and analytical skills; • Good communication skills; Good team working and collaboration skills; • Knowledge in KM strategies and programmes; • Adherence to deadlines and short turn-around times; • Ability to work in a multi-disciplinary team, in a multi-cultural setup is an asset; • Excellent writing skills and data visualization skills an asset.

Zambia is a land-locked country with a population estimated at 18 million. It is a resource-rich country with sparsely populated land in the centre of Southern Africa. It shares its border with eight countries (Angola, Botswana, Democratic Republic of Congo, Malawi, Mozambique, Namibia, Tanzania, and Zimbabwe) that serve as an expanded market for its goods. Lusaka became the capital city of Zambia in May 1935. Lusaka’s central position in Zambia and its pleasant climate were two of the main reasons for its selection as the capital. It is a metropolis, which provides a home to about two and half million (3.3 M) inhabitants of different nationalities. It has grown to become the seat of the Government of the Republic of Zambia and as such all diplomatic missions, international organizations, industrial and commercial entities are based there. Its political, social, economic and cultural significance has also in-creased through the years.

Public transport is provided by private operators using minibuses and taxis. The bus routes are not mapped, and roads are often congested. Good modern housing for rent is available on the open market. The official language is English, which is widely spoken. The country is generally food secure, with sufficient local fresh fruits and vegetables available in the markets, as well as various dairy, poultry and meat products. There are several international schools using the Cambridge GCSE or IGCSE syllabi, from key stage one through to A levels. Health conditions are generally good, although malaria is endemic. Zambia is generally a safe place to live in, although not free of crime. Some prudence is required. For more info, visit: http://www.zambiatourism.com.

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Potential interview questions

Added 1 year ago - Updated 1 year ago - Source: unv.org