Junior Digital Product Manager

JOB TITLE:

Junior Digital Product Manager (multiple positions)

TYPE OF CONTRACT:

Consultant - Junior Level

UNIT/DIVISION:

Business Development and Digital Transformation, (MSDD)

DUTY STATION (City, Country):

Home-based/working remotely

DURATION:

11 months, renewable

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

Join us and use your digital expertise to make a difference!

BACKGROUND

The Business Development and Digital Transformation unit (MSDD) of the Management Services Division coordinates the divisional digital strategy and manages many digital platforms and services, among which passenger mobility and carpooling, accommodation, aviation and medical services under the UN Booking Hub Global Shared Service Centre.

MSDD also develops and operates the Fleet Centre platform which has digitally transformed and streamlined the leasing of light vehicles from global WFP operations, the UNFLEET platform, which extend the leasing offer to UN Agencies, the Global Fleet solution which allows leasing and spare parts ordering of heavy vehicles needed to deliver last-mile aid, and many more.

PURPOSE OF THE ASSIGNMENT

The Junior Digital Manager will be reporting to MSDD Digital Manager. She\he will be helping MSDD unit in the following duties on the digital transformation:

• • Understand end users and operational processes in order to support the digital transformation;
  • Liaise with relevant stakeholders to gather requirements for new functionalities and presenting related solutions;
  • Maintenance of solution roadmap and relevant documentation;
  • Include in plans cross-integration with other WFP digital solutions, in particular fleet management systems, ERPs and other corporate solutions;
  • Recurringly review processed and functionalities to enhance solution efficiency;
  • Development support:
  • Coordinate daily the pool of resources by organizing the workplan and oversighting its execution;
  • Maintain the product backlog;
  • Pre-release tests and quality assurance on UI, UX and functionalities;
  • Communication and change management support to maximise user adoption including newsletters, manuals and webinars;
  • Ensure respect of deadline and plan test sessions with stakeholders.
  • Content Management
  • Maintain websites content, liaise with business owners for missing info and consistency check;
  • Maintain the Customer Focal Points’ list up to date and process the online access requests;
  • Customization of provided material according to product and UN/WFP branding guidelines.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

• University degree in Digital, Marketing and Communication, Social studies or another relevant field.

  Experience:

• Minimum of 2 years of experience with product/project management.

  • Experience in gathering business and user requirements.
  • Experience with website or mobile app release is a plus.
  • Previous experience in working within the UN system digital transformation is a plus.

  Knowledge & Skills:

• Knowledge of Product and Project Management methodologies and tools.

  • Knowledge of Agile methodology is considered a plus.
  • Knowledge of UX\UI principles is considered a plus.

  Languages:

• Proficiency in English - written, spoken, and oral comprehension.

  WHY WORK FOR WFP

This is an opportunity for exciting and challenging assignments throughout WFP’s global operations, delivery of mandatory training of the highest relevance to safety, security, and duty of care.

WFP offers:

▶️ Meaningful and impactful careers: making a difference in the lives of the people WFP serves

▶️Continuous learning and training: providing opportunities for numerous learning tools to continually enhance our colleagues’ skillsets

▶️ Multicultural and stimulating work environment: gender and cultural diversity to make our teams stronger

Join us to make a difference, watch this video to learn more about WFP!

Female applicants and qualified applicants from developing countries are especially encouraged to apply.

DEADLINE FOR APPLICATIONS : 17 April 2023