Junior Business Engagement Manager
Support business engagement by optimizing technology use and data for decision-making.
Overview
Support business engagement by optimizing technology use and data for decision-making.
You have:
- University Degree in Economics, Information Technology, Business Administration or a related technical field.
- 1-2 years of relevant post graduate working experience in project management, partnering/building collaborations, business strategy and technology planning.
- Fluency in oral and written English with intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian, Spanish) or Portuguese.
- Intermediate knowledge of standard enterprise level technology.
- Good analytical skills, ability to prioritize and drive sound business decisions.
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance
Job Title: Junior Business Engagement Manager
Type of Contract: Junior Consultant (JR. CST) Level II
Division: Business Engagement in the Technology Division
Duty Station: This position will be performed from remote
Duration: 11 months
ORGANIZATIONAL CONTEXT: The United Nations World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. WFP Technology Division (TEC, formerly known as IT) is the digital business engine of the World Food Programme, providing the business with multi-pronged and resilient technical capabilities able to respond with the agility required in humanitarian operations, be they manmade or in a natural disaster setting.
The Technology Division (TEC, formerly known as IT) is the digital business engine of the World Food Programme, providing the business with multi-pronged and resilient technical capabilities able to respond with the immediate agility required in conflict zones on the one hand and with the longer-term stability to cope natural disasters on the other.
The Business Engagement team works across business areas in WFP to understand their evolving strategy and guide their digital thinking. The team is the first point of contact within TEC for teams wanting to use data and automation to optimise their business functions.
The Junior Business Engagement Manager (BEM) will provide support across various business areas within WFP’s Programme and Policy Development Department to help shape the demand for technology and the use of data for decision making by business teams. The Junior Consultant will build trust through relationships with operational level contacts to ensure that essential projects are prioritized and scheduled. The Junior Consultant will also support the general demand management process and work under the supervision and guidance of a Senior BEM. You should be interested in digital planning but above all enjoy building connections and relationships across WFP business teams.
ACCOUNTABILITIES/RESPONSIBILITIES: • Provide support to the Senior BEM across business areas as needed. • Develop an understanding of evolving business models of the Programme and Policy Devel-opment Department, regardless of technology, helping to draft and update relevant Business Roadmaps. • Understand new technology trends, forecast future requirements and help to guide business strategies to include a digital dimension. • Keep updated the overview of technology these teams are using (portfolio health check), and how effective/fit for purpose it is, using the Portfolio Health check template. • Support the use of these two documents to shape legitimate demand and prioritise for scheduling. • Schedule and facilitate two annual vertical meetings with TEC on portfolios and two annual Director level meetings per portfolio. • Engage and participate in portfolio meetings, following up on outstanding issues, and flagging concerns as they arise. • Liaise with colleagues in the TEC division on projects and risks related to portfolios. • Work with the other BEMS preparing periodic updates on projects and issues for TEC man-agement. • Follow the technology development taking place outside of the TEC division in these teams to ensure all is registered and abiding by the framework for software development, support and maintenance. • Thoroughly understand existing TEC solutions and articulate their value to these business ar-eas. Understand and communicate relevant new products, features and capabilities. • Liaise with other Business Engagement Managers in Regional Bureaus and in Headquarters to ensure an integrated, coherent approach to the technology / data used for assigned portfoli-os. • Include content from assigned portfolios in key TEC events. • Other duties as required.
DELIVERABLES:
• Business Roadmaps, portfolio health check are up to date and approved with the business across portfolio. • Vertical and Director level meetings are scheduled twice a year. • Supported portfolio meetings as needed. • Effectively facilitated inputs for and follow ups from Demand Assessment Board. • Demand process has worked smoothly, with Demand Board taking place once a month and follow up actions tracked and completed. • The IT Solution Registry is updated with relevant information across portfolio. • Ensured that key, legitimate development is scheduled for assigned portfolio. • Seen as a collaborative team member.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education: • University Degree in some of the following disciplines: Economics, Information Technology, Business Administration or another related technical field.
Experience: • 1-2 years of relevant post graduate working experience in project management, partnering / building collaborations, business strategy and technology planning.
Technical Skills & Knowledge: • Intermediate knowledge of standard enterprise level technology. Excellent communicator and relationship builder. Good analytical skills, ability to prioritize and drive sound business decisions
Language: • Fluency in oral and written English with an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.
TERMS AND CONDITIONS: WFP offers a competitive compensation package, which will be determined by the contract type and selected candidate’s qualifications and experience.
Please visit the following websites for detailed information on working with WFP. http://www.wfp.org Click on: "Our Work" and "Countries" to learn more about WFP's operations.
Deadline for applications: 22 July 2022 at 11:59pm Rome time (CET/CEST) REF: 169372
Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply.
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Saving lives, changing lives
Potential interview questions
| Can you describe a time when you had to build a relationship with a colleague to achieve a goal? | This question assesses interpersonal skills and the ability to work collaboratively in a team. | Share a specific example that highlights your relationship-building skills and the outcome of the collaboration. |
| How do you prioritize tasks when managing multiple projects? | This evaluates your project management and organizational skills. | Pro members can see the explanation. |
| What strategies do you use to stay updated with technology trends? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to persuade a team to adopt a new technology or process. What approach did you take? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of how you have used data to make a business decision? | Pro members can see the explanation. | Pro members can see the explanation. |