IT Solutions Officer, FT NOA, Dhaka

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Vacany Announcement

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

TERMS AND CONDITIONS

Grade: NOA

Type of contract: Fixed Term

Duration: 12 months

Duty Station: Dhaka

No. of positions: 01

Vacancy Number: 831572

Date of Publication: 20 February 2024

Deadline of Application: 11 March 2024

This vacancy announcement is for Nationals from Bangladesh.

WFP offers a competitive benefits package including salary, pension, leave plus a medical insurance.

JOB PURPOSE

To contribute to the development of efficient and effective IT solutions, creating sound, innovative solutions that enable staff to deliver food assistance to beneficiaries, in line with WFP’s strategy.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Support the development and implementation of modern integrated IT solutions supporting WFP business needs. 2. Prepare clear technical systems documentation for developed IT solutions in order to facilitate IT systems development and maintenance. 3. Perform unit and integrated testing of new, enhanced or fixed code in order to ensure complete coverage of code and adherence to technical specifications. 4. Participate in the installation, configuration and customization of IT systems, as well as integration and migration of data between systems to ensure compliance with WFP’s IT standards, guidelines and procedures. 5. Participate in the release of IT systems and provide early life support in order to prepare for and enable proper use of the IT solution. 6. Contribute to the analysis, maintenance and upgrade of IT systems and troubleshoot, fix problems and make recommendations for system improvements. 7. Contribute to the preparation of trainings on existing and new functionalities for capacity building. 8. Collate data and contribute to the preparation of accurate reports on IT investments and costs, providing information to inform decision-making by stakeholders.

KEY COMPETENCIES

Shares knowledge of IT governance process and system architecture development with team and analyses current designs for improvements and enhancements while ensuring compliance with legislation and specifies any required changes.

Utilizes working knowledge of project and change management approaches to collect and analyse relevant data from multiple stakeholders to develop evidence-based business case of change.

Exhibits deep knowledge in area of expertise and actively transfers knowledge to strengthen the skill base across the function; considers the most appropriate use to technical resources to ensure skill development and optimization of resource allocation.

Exhibits thorough understanding of business areas and processes to define, prioritize and customize IT infrastructure solutions to requirements.

Able to analyze broad product/service functionality to coordinate design of new technology or assist in technology integration/enhancements.

Designs, codes, tests, corrects and documents programs from supplied specifications, using agreed standards and tools.

STANDARD MINIMUM QUALIFICATIONS

Education: Advanced University degree in Computer Science, engineering or other relevant field.

Experience: Minimum 5 years of experience with a minimum 3 years of professional experience in IT field.

Language: Fluency spoken and written English language and Bangla.

All WFP Employees are expected to demonstrate the competencies and standards of behaviour aligned with our core values and defined in the WFP LEADERSHIP FRAMEWORK, namely:

Leading by example with integrity,

Driving results and delivering on commitments,

Fostering inclusive and collaborative teamwork,

Applying strategic thinking,

Building and maintaining sustainable partnerships.

ABOUT WFP

The United Nations World Food Programme (WFP) is the world’s largest humanitarian organization, humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. The country strategic plan is aligned with the United Nations sustainable development cooperation framework for Bangladesh for 2022‒2026 and the eighth five-year plan (covering the period July 2020‒June 2025) of the Government of Bangladesh. It is informed by the recommendations of an independent evaluation of the country strategic plan for 2017–2021 and consultation with key stakeholders. It will contribute to Sustainable Development Goals 2 and 17 through four strategic outcomes.

WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

DEADLINE FOR APPLICATIONS

4 March 2024