IT Solutions Officer (Data Services Lead), FT-NOA Nairobi
Lead data services and analytics for the Country Office
Overview
Lead data services and analytics for the Country Office
You have:
- Advanced University degree in Computer Science, Information Systems, Mathematics or Engineering or First University Degree with additional years of related work experience.
- At least 1 or more years post graduate professional experience in data analytics and business intelligence.
- Fluency in both oral and written communication in English is a requirement.
- Excellent understanding of software and very strong technology knowledge covering Cloud, ERP, and web technologies.
- Strong knowledge and practical experience in reporting packages such as Business Objects, databases (SQL), and programming.
- Proven data visualization skills using Tableau and Microsoft Power BI.
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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
Posting Dates:
Opening Date: 29th October 2020 Closing Date: 11th November 2020
Organizational Background:
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
The World Food Programme Somalia activities include food assistance for relief, Safety nets including unconditional safety nets and school feeding, nutrition, and livelihoods related activities through provision of in-kind and cash-based transfers.
This position is open to qualified Kenyan candidates; female candidates are particularly encouraged to apply.
Duties and Responsibilities:
Under the technical supervision of the Head of ICT, the incumbent will be responsible for the following duties:
- Design, develop and continually improve the Country Office analytics and reporting from local and corporate data sources;
- Design, build and continually improve dashboards ensuring compliance with Corporate and best practice data visualization standards and frameworks;
- Perform user management and support functions; manage and coordinate business unit data needs working closely with, supporting and capacity-building their appointed data focal points; draft and update user management standard operating procedures including a comprehensive user/role access control matrix;
- Seek out and strengthen collaboration with peers including the local Solutions & Business Engagement focal point, regional data coordinator and HQ teams among other relevant stakeholders to ensure the Country Office data service is effective, efficient, secure and robust;
- Act as an alternate for the Solutions & Business Engagement role and provide technical assistance to other online platforms and databases as needed;
- Establish a secure analytics environment that meets data quality, accuracy, and Personally Identified Information (PII) confidentiality requirements in accordance with the corporate Guide to Personal Data Protection and Privacy;
- Perform any other duties as may be required.
Minimum Qualification:
Education: Advanced University degree in Computer Science, Information Systems, Mathematics or Engineering or other related fields or First University Degree with additional years of related work experience and/or training/courses.
Experience:
- At least 1 or more years post graduate professional experience in data analytics and business intelligence;
- Extensive knowledge of data collection and warehousing platforms;
- Technical expertise in data models, database design, and data mining and segmentation techniques;
- Experience in data management, analysis and visualization;
- Demonstrated experience in managing technology projects and supervision of team members.
Language:Fluency in both oral and written communication in English is a requirement
Knowledge & Skills:
- Excellent understanding of software and very strong technology knowledge covering Cloud, ERP (e.g. SAP HANA) and web (e.g. Python/HTML/CSS/JavaScript);
- Strong knowledge and practical experience in reporting packages such as Business Objects, databases (SQL), and programming (XML, JavaScript, or ETL frameworks);
- Proven data visualization skills using Tableau and Microsoft Power BI;
- Strong oral and written communication and presentation skills;
- Strong analytical skills including the ability to collect, organize, analyse, and disseminate with attention to detail and accuracy.
Applications Instructions:
Interested and qualified candidates are requested to submit online applications through E-Recruitment:
Applications that do not meet the above requirements will be disregarded. Only shortlisted candidates will be contacted.
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Female applicants and qualified applicants from developing countries are especially encouraged to apply
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Potential interview questions
| Can you describe a project where you successfully used data analytics to influence decision-making? | This question gauges your practical experience with data analytics and its impact on business outcomes. | Provide specific examples of data analytics projects you've undertaken and their results. |
| What software tools do you prefer for data visualization and why? | The interviewer wants to understand your familiarity with industry-standard tools. | Pro members can see the explanation. |
| Describe a time when you had to manage stakeholder expectations while working on a data project. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure data quality and accuracy in your analyses? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of how you collaborated with a team on a technology project? | Pro members can see the explanation. | Pro members can see the explanation. |