IT Solutions Associate, Service Contract Level 6, Duty Station: Lilongwe (1)

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WFP encourages female candidates and people with disabilities to apply.

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourages qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

POSITION DETAILS

Job Title : IT Solutions Associate Type and Level of Contract : Service Contract - SC 6 Functional Unit : Logistics Duty Stations: Lilongwe (1) Duration of Contract : 12 Months - Renewable Date of Advertising : 26.09.2023 Deadline : 09.10.2023

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

COUNTRY CONTEXT AND RESPONSE

Malawi is a small landlocked country in Southern Africa. With a population expanding rapidly at 3 percent per year and the majority of livelihoods dependent on agriculture, the population is highly vulnerable to the effects of climate-related disasters. Poverty is experienced by most rural families, with those headed by women suffering the most. Relying on small parcels of densely cultivated land for their livelihoods, rural Malawians are highly affected by climate change. Episodes of drought as well as severe flooding are increasing in frequency, intensity, and unpredictability, giving the most vulnerable households inadequate time to recover.

Malawi’s challenges are also compounded by high rates of HIV infection (at 9.6 percent), low primary school completion rate (at 51 percent) and chronic under-nutrition (at 37 percent for children under 5). WFP continues to partner with the government, other UN agencies, NGOs, civil society and the private sector to achieve the Sustainable Development Goals (SDGs) by 2030, with a particular emphasis on reaching Zero Hunger (SDG 2), addressing structural drivers of hunger wherever possible.

ORGANIZATIONAL CONTEXT

The Country Office is seeking a Software Developer to manage information management systems, coordinate with partners and the government on the technical aspects of operations, and design and develop software systems to improve the efficiency of operations within the Supply Chain unit. The incumbent will operate under the direct supervision of the Head of Logistics.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Actively engage in the design and development of software to provide quality, high performance, user-centered, and data-rich applications for WFP and partners.
2. Develop enhancements to existing software as deliver developed and tested software applications within the given deadlines.
3. Collaborate in a team environment to share best practices, implement process improvements, and ensure software quality.
4. Collaborate with supply chain experts from partners to assess the technical skill gaps and requirements of different processes in the supply chain domain.
5. Provide ongoing technical support and training to system users to maximize platform utilization, address challenges and provide innovate solutions.
6. Support data collection, report drafting, and information management product creation and dissemination.
7. Be the focal point of WFP information exchange platform (LoIE) implementation and training in coordination with Information Management Officer (IMO) by managing information on the platform.
8. Analyze Malawi Emergency Preparedness and Response needs with regards to LogIE and supporting Headquarters LogIE team in customizing the platform for Malawi needs.
9. Installation, configuration and testing the software to ensure integration with the WFP ICT ecosystem, and conformity with existing rules and guidelines’
10. Any other duties assigned by the supervisor.

WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR

Leads by Example with Integrity Drives Results and Delivers on Commitments Fosters Inclusive and Collaborative Teamwork Applies Strategic Thinking Builds and Maintains Sustainable Partnerships Demonstrates the WFP values, principles and standards Is accountable for the delivery of results Promotes teamwork by sharing ideas and openly raising issues Embraces WFP’s vision and how it impacts their role Acts professionally with external partners Values diversity using respectful and inclusive language Seeks guidance and support where needed Gives timely and constructive feedback to others Shows curiosity and implements new ways of doing things when relevant Works together with partners to deliver common goals Stays focused and calm when under pressure Adapts readily to change adjusting work as needed Listens attentively to others and shares views Gathers data and shares knowledge to inform team activities Shows humility and a willingness to learn and share knowledge, seeking and acting on feedback, and taking up opportunities to develop Asks questions to understand the impact of decisions for their objectives

STANDARD MINIMUM QUALIFICATIONS

Education : Completion of secondary school education. A post-secondary certificate in Software Engineering related functional area is desirable.

Language : Fluency in both oral and written communication in English and other local languages.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• At least 5 years of experience in software development • Expert knowledge of JavaScript and C# development. • In-depth knowledge of Unit and End-to-end testing. • Proficient in containerisation using Docker. • User-centred approach to software development. • Ability to establish long-term partnerships. • Strong knowledge of key national and regional contexts and issues. • Quantitative and qualitative analytical skills. • Understanding basic principles of stakeholder engagement with government and other counterparts at the national or local level. • Appetite for exploring and experimenting with new ideas and approaches. • Self-motivated and able to work with a high degree of autonomy. • Interest in information management, excellent written communication skills, and experience with reporting/tracking systems is a plus. • Ability to work as part of a team, participating in open dialogues and valuing diverse opinions of others, regardless of gender, culture, background, experience, or country assignment. • Fully committed and motivated to achieve the aims of the World Food Programme.

DEADLINE FOR APPLICATIONS

Deadline for application : 09 October 2023

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Qualified Female applicants are especially encouraged to apply

WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.