IT Solutions Associate (Digital Assistance Services), SSA6, Nairobi

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT

The United Nations World Food Programme (WFP) is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

The Business Transformation unit provides digital assistance services to UN World Food Programme, programmes and operations in Kenya. These services include but not limited to business solution application under the freedom in a framework (FIAF) guideline; support and maintenance of existing business solution; end user training; business process automation; data analysis and support for O365 Tools.

This position is expected to deliver digital assistance services (DAS) to digitize WFP’s programmatic response, leveraging core and/or deploying bespoke local DAS solutions.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Design and implement stable reliable and effective IT applications.
2. Data Analytics and BI.
3. Produce System Specification requirements from business problems when required.
4. Research and suggest new business solutions and services, to support office automation.
5. Provide system support to users for developed solutions.
6. Create and maintain technical documentation.
7. Implement required testing regime to ensure developed systems are functional.
8. Developing and maintaining APIs to support data and technology integration where needed.
9. Respond to service requests on developed systems and incident resolution.
10. Ensure developed solutions follow WFP guidelines for software solutions
11. Any other tasks as assigned

DELIVERABLES

• Business Solution Applications
• End-user Training
• User Stories
• IT Security Compliance
• User Acceptance Testing

STANDARD MINIMUM QUALIFICATIONS

Education:

• First University degree in one or more of the following disciplines: Information Systems, Computer Science or Information Technology, is desirable.
• Demonstrated experience working within or leading high-performance teams

Language:

• English

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

Experience:

• At least 5 years of experience in software development / programming and maintenance.
• Experience in database applications.
• Experience in UML.
• Experience in backend web development MVC Frameworks

Knowledge & Skills

• Understanding of test-driven development (TDD).
• Strong communication skills and ability to articulate complex and technical concepts to non-technical audiences
• Azure DevOps experience
• Extensive knowledge in Object Oriented programming
• Extensive experience in front end development using React JS
• Working knowledge of Python, C#, Java and Node.JS or Django frameworks
• Deployment skills using AWS cloud infrastructure is a plus
• Mature judgment with strong communication and interpersonal skills
• Collaborative spirit able to liaise with a wide range of people at all levels

CONTRACT DETAILS

Type of contract: Special Service Agreement (SSA), Level 6

Duty station (City, Country): Nairobi, Kenya

Duration: 6 Months (with possibility of extension)

DEADLINE FOR APPLICATIONS

• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
• The World Food Programme DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS.
• WFP embraces diversity and equal opportunity. We are committed to building a team that celebrates diversity and inclusivity in all ways. All employment is decided on the basis of qualifications and merit.
• Applications for this position will close at 11:59 p.m. (East African Time) on 30 October 2023.

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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.