IT Solutions Associate (Digital Advocacy & Data Services), G6, Nairobi

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

The Business Transformation unit provides data services to UN World Food Programme programmes and operation in Kenya. These services include but not limited to, data analytics; supporting data driven decision making, and evidence-based reporting; enhancing data literacy; efficient and effective data pipelines; and storytelling with data using dashboards and visualization as required by WFP.

This position is expected to deliver quality data services in order to contribute to the effective delivery of services.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Conduct Data analytics and support the local requirement for data capabilities based on the maturity of data collection practices, the analytical requirement from the Business. This includes considerations of specific data sensitivity and country data protection law
2. Design the technical solution, evaluating the applicability of existing solutions or the requirement for bespoke development in adherence to FIAF (Freedom in a Framework)
3. Develop new analytical functionality based on the solution design and/or configuring existing data tools to align the local Business need
4. Identify data gaps and data visualization needs for country operations and Identify new high-value datasets in the Kenya country office for inclusion in the data initiative and associated tools.
5. Educate and inform internal and external audiences about the various tools and resources related to data in WFP.
6. Support users to utilize data tools, troubleshooting incidences and escalating problems to the global help desk
7. Support solution developers to improve applications and establish best practices for Data pipelines.
8. Foster a culture of data-driven decision-making within the Country Office.
9. Report progress and issues to the Head of Unit and the relevant CO data stakeholders through the Data

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
• Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
• Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
• Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People

• Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
• Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
• Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
• Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance

• Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
• Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
• Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
• Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership

• Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
• Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
• Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

DELIVERABLES

• An increased level of awareness, data literacy and skills in data visualization, and specifically the use of Tableau (and other recommended tools) at the Kenya country office, demonstrated by the number of trainings delivered.
• Increased number of visits (+10%) from the Kenya country office to corporate data platforms and dashboards.
• At least one data visualization, data use success story, or use case of Tableau (and other relevant tools) for data visualizations and decision making shared by the country office for each month on WFP internal communications platforms.
• Monthly reports on existing needs/ data gaps at Kenya country office level to the Regional Data Coordinator
• Increased awareness around the data agenda among Kenya country office senior management (heads of units, CD, DCD).
• Implementation of Data Driven Decision-making and Evidence-based Reports

STANDARD MINIMUM QUALIFICATIONS

Education:

• First University degree in one or more of the following disciplines: Information Systems, Computer Science or Information Technology is desirable.
• Advanced certificate/diploma in Data Management, Data Science, Statistics, Information Management other relevant discipline will be an added advantage.

Language:

• English

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

Experience:

• At least 3 years of experience in software development/ programming and maintenance.
• Experience in Data analytics and BI operations (Tableau preferred)
• Experience in Data Pipelines and ETL operations
• Experience in Storytelling with data, dashboarding and visualizations
• Experience in database applications.
• Experience in UML.
• Experience in backend web development MVC Frameworks Experience in mobile application development.

Knowledge & Skills

• Understanding of test-driven development (TDD).
• Strong communication skills and ability to articulate complex and technical concepts to non-technical audiences.
• Mature judgment with strong communication and interpersonal skills
• Collaborative spirit able to liaise with a wide range of people at all levels
• Excellent analytical and organisation skills
• Working knowledge of R, Python, C#, Java and Node.JS or Django frameworks is a plus.

DEADLINE FOR APPLICATIONS

• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
• The World Food Programme DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS.
• WFP embraces diversity and equal opportunity. We are committed to building a team that celebrates diversity and inclusivity in all ways. All employment is decided on the basis of qualifications and merit.
• Applications for this position will close at 11:59 p.m. (East African Time) on 04 April 2022.

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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.