IT Service Officer – Networks and Telecommunications

Provide IT services for networks and telecommunications.

This opening expired 21 days ago. Do not try to apply for this job.

EU DIGIT - EU Directorate-General for Digital Services

IT & Telecom

Application deadline 21 days ago: Monday 22 Jun 2026 at 07:40 UTC

Provide IT services for networks and telecommunications.

You have:

Experience in Information Technology, particularly in networks and telecommunications.
Ability to work in a multilingual environment.
Knowledge of IT service management frameworks like ITIL.

Domain(s)

Information Technology

Reference number

DIGIT/COM/2026/1115

Deadline

22/06/2026 - 12:00 (Brussels time)

Location(s)

Luxembourg (Luxembourg)

Grade

AD 5

AD 6

AD 7

Institution/Agency

European Commission

DIGIT – Digital Services

Type of contract

Temporary staff

Link to vacancy

Application form

Can you describe your experience with IT service management in a telecommunications environment?	This question aims to assess your direct experience in managing IT services related to telecommunications.	Discuss specific projects or roles where you applied IT service management principles.
What networking protocols are you most familiar with, and how have you used them in past roles?	The interviewer wants to understand your technical knowledge and practical application of networking.	Pro members can see the explanation.
How do you prioritize tasks when managing IT services?	Pro members can see the explanation.	Pro members can see the explanation.
Have you ever faced a major IT incident? How did you handle it?	Pro members can see the explanation.	Pro members can see the explanation.
Can you give an example of how you've contributed to a team in a fast-paced IT service environment?	Pro members can see the explanation.	Pro members can see the explanation.
What measures do you take to stay updated on technology trends in IT networking and telecommunications?	Pro members can see the explanation.	Pro members can see the explanation.
Describe a situation where you had to communicate complex IT concepts to a non-technical audience.	Pro members can see the explanation.	Pro members can see the explanation.
In your opinion, what is the future of telecommunications technology and its impact on IT services?	Pro members can see the explanation.	Pro members can see the explanation.