IT/Scope Data Analyst

Support efficient IT and SCOPE services for beneficiary management

This opening expired 5 years ago. Do not try to apply for this job.

WFP - World Food Programme

Open positions at WFP

Nigeria

IT & Telecom

Application deadline 5 years ago: Sunday 14 Feb 2021 at 23:59 UTC

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Overview

Support efficient IT and SCOPE services for beneficiary management

You have:

Minimum of Secondary School Education with additional years of related work experience or trainings.
Beneficiary data management skills and deployment of IT /SCOPE systems aligned with business needs.
Good data analytical skills.
Proficient in use of spreadsheet applications like MS Excel.
Good knowledge of computer application setup.
Good reporting and documentation skills.
Fluency in English language.
Knowledge of Hausa and Kanuri local languages is desirable.

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Details

SCOPE Data Analyst – SC 3 (Damaturu)

Terms of Reference: Under the supervision IT /SCOPE Officer, the IT /SCOPE Data Analyst (Operations Assistant) will support the delivery of efficient and effective IT and SCOPE services, contributing to sound, innovative solutions that enable staff to deliver food assistance to beneficiaries, in line with WFP’s strategy. The focus of activities will be to support beneficiary and transfer management – SCOPE. Main activities of the incumbent will include beneficiary registration, SCOPE cards management, SCOPE cards printing, re-printing, re-issuing, and other cash, e-Voucher, Nutrition and In-Kind related activities implemented through the SCOPE platform.

KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority): 1. Support the activities of planning of beneficiary registration. 2. Participate in the registration of targeted beneficiaries. 3. Support in the configuration /setup up of SCOPE IT and SCOPE equipment. 4. Provide reports and feedbacks on beneficiary management including identified gaps, challenges, and needs in the areas of registration, cards printing and management, and retailer support. 5. Support and maintain WFP CBT assets including kits loaned to WFP contracted retailers, computers, mobile phones, POS terminals, etc. 6. Identify, report and resolve retailer-beneficiary issues pertaining the use of SCOPE kits. 7. Respond to queries from users, understanding and resolving issues, providing advice and ensuring IT policies, procedures, systems and tools are correctly applied to support them. 8. Perform data entry and cleaning as may be required on beneficiary data for upload. 9. Support all SCOPE processes relating to the COVID-19 scale-up in all approved Yobe locations 10. Carry out de-duplication tasks in SCOPE to retain single entries for all Yobe beneficiaries. 11. Other as required.

MINIMUM QUALIFICATIONS & EXPERIENCE REQUIRED FOR THE JOB:

EDUCATION: Minimum of Secondary School Education with additional years of related work experience or trainings. A University or equivalent qualification in computer science, mathematics, statistics, or data science will be an added advantage.

EXPERIENCE: Beneficiary data management skills, and deployment of IT /SCOPE systems that are aligned with business needs, in accordance with WFP corporate standards. Also, able to install and configure new computer hardware /software for improved systems performance.

Other skills required for this postion are; • Good data analytical skills • Proficient in use of spreadsheet applications like MS Excel • Good knowledge of computer application setup • Good reporting, and documentation skills

LANGUAGE: Fluency in English language. Knowledge of Hausa and Kanuri local languages is also desirable.

Deadline: 14th February 2021

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Potential interview questions

Can you describe a time when you had to manage data for beneficiaries?	This question evaluates your experience with beneficiary data management.	Detail a specific project where you utilized data management skills.
How do you approach troubleshooting IT issues related to a new system like SCOPE?	The interviewer seeks to understand your problem-solving process.	Pro members can see the explanation.
What methods do you use to ensure accuracy in data entry tasks?	Pro members can see the explanation.	Pro members can see the explanation.
Describe how you manage reporting and documentation of beneficiary data.	Pro members can see the explanation.	Pro members can see the explanation.
How do you handle questions from beneficiaries who are facing issues with the SCOPE system?	Pro members can see the explanation.	Pro members can see the explanation.