IT Program Manager (Systems and Services Solution Team Lead) FSL-2210-02 (U.S. Citizens only)

Support IT compliance and manage complex IT programs and projects.

This opening expired 1 year ago. Do not try to apply for this job.

USAID BHA - USAID Bureau for Humanitarian Assistance

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Application deadline 1 year ago: Monday 14 Oct 2024 at 12:00 UTC

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Overview

Support IT compliance and manage complex IT programs and projects.

You have:

  • 7+ years of experience in IT program management or related field.
  • Proven expertise in managing complex IT projects with high risk.
  • Experience with enterprise resource planning (ERP) systems.
  • Ability to conduct cost-benefit analyses for IT projects.
  • Strong communication skills for stakeholder engagement.

Description of Position: The IT Program Manager will support IT compliance and standardization and surveillance of IT programs, services and projects related to BHA. This position is responsible for overall project and task management and oversight for IT services and solutions that support BHA. The responsibilities include: ● Oversees the management of IT projects with high complexity or risk, such as agency-wide system integrations that include large-scale enterprise resource planning. ● Evaluates client information systems needs to ensure the project scope, requirements, and deliverables are addressed by the contract project manager. ● Ensures cost-benefit studies are designed to implement projects with the most efficient use of human capital and material resources at the lowest cost. ● Reviews vendor work products to ensure the accuracy and completeness of the deliverables. ● In concert with contractor project managers, plans and develops long-range objectives and milestones for IT projects. ● Develops long-range objectives and milestones for IT projects that involve substantive, mission-oriented programs, such as projects implementing enterprise-level application and/or changes to IT infrastructure to meet an agency’s modified business processes.

File: IT Program Manager (Systems and Services Solution Team Lead) FSL-2210-02

Potential interview questions

Can you describe a complex IT project you managed and its outcome? This assesses your project management skills and your ability to handle complexity. Provide specifics on the project scope, the challenges faced, and the results achieved.
How do you ensure that project deliverables meet client expectations? This question evaluates your stakeholder management and quality assurance processes. Pro members can see the explanation.
What strategies do you employ for cost-benefit analyses in IT projects? Pro members can see the explanation. Pro members can see the explanation.
Describe a time you had to manage conflicting stakeholder interests in a project. Pro members can see the explanation. Pro members can see the explanation.
What experience do you have with IT infrastructure changes and their implementation? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: usaid.gov