IT Operations Officer (SCOPE) FTA-NOA, Khartoum

JOB POSTING INFORMATION:

Opening date: 15 March 2021

Closing date: 28 March 2021

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity & gender balance and encourage qualified female candidates to apply.

Would you like to join WFP Sudan’s IT team and enable the delivery of professional, client-focused IT Solutions? Are you ready to partner with managers to deliver effective Information Technology solutions that will facilitate programmes that change and save the lives of the most vulnerable people in Sudan? If yes, this opportunity is for you.

At WFP, we are looking for an IT Operations Officer (SCOPE) to join our ICT team in Khartoum, Sudan to be hired on a Fixed-Term contract at the NOA level.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WFP Sudan has the potential to reach millions of food-insecure people across Sudan – with a total of 7.8 million people assisted in 2020. WFP Sudan, one of the largest and complex operations for WFP globally, is currently rolling out its five-year Country Strategic Plan (2019-2023), which aims to provide emergency assistance through a hybrid approach (Cash, food and vouchers), along with life-changing types of programmes (Nutrition, Resilience and School Feeding).

JOB PURPOSE

SCOPE is a flexible and powerful cloud-based digital solution that helps WFP know better the people it serves, so it can provide them a more personalised and helpful assistance. SCOPE is WFP's beneficiary identity and benefit management system. The IT Operations Officer (SCOPE) provides technical support for the planning and implementation of end to end, beneficiary registration and distribution through Digital Assistance Services (DAS). Provision of Digital Assistance Services will include not only WFP corporate services but also other solutions including interactions with other agencies like UNHCR.

KEY ACCOUNTABILITIES (not all-inclusive)

The IT Operations Officer (SCOPE), NOA works under the supervision of the head of IT Operations to provide technical support for the planning and implementation of end-to-end beneficiary registration and distributions through Digital Assistance Services (DAS). The specific responsibilities include the following:

• Manage projects and teams to implement and support offices across the country for an efficient implementation of their programmes, leveraging the Digital Assistance Services DAS platform and other solutions.
• Capacity building to ensure that the field has the capacity to implement DAS with minimal support from the country office
• Capacity building for cooperating partners to enable them to support in beneficiary registrations and distributions as needed.
• Assess cards and equipment requirements to ensure continuous provision to support operations
• Provide technical support to DAS operations
• Analyze requirements and plan support for implementation across the country with other stakeholders
• Participate in meetings with internal stakeholders and service providers to define needs and select appropriate partners for the execution of our DAS operations
• Work with field offices to prepare and execute DAS implement plans in coordination with all stakeholders.
• Gather data, analyze and produce compelling reports and dashboard to provide facts about implementations and inform strategic decisions on programmes.
• Perform other related duties as required

STANDARD MINIMUM QUALIFICATIONS

Education: Advanced university degree in Computer Science, information systems, electronics or any related discipline, OR a first university degree with additional years of related work experience or trainings/courses.

Experience: A minimum of one year of progressively responsible professional experience in the planning, design, development, implementation, and maintenance of IT solutions for holders of an advanced university degree or three years of the same experience for holders of a first university degree.

Language: Fluency in English and Arabic.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Experience with standard IT equipment, software packages and systems.
• General knowledge of UN system policies, rules, regulations and procedures is an advantage.

HOW TO APPLY:

To apply, please create a personal account and fill out the profile form with your personal information at http://www1.wfp.org/careers/job-openings. If you are an internal applicant, apply through your E-Recruitment profile.

• In the application form, ensure filling the mandatory sections, attaching your CV, answering the pre-screening questions and agreeing on the legal statement before submitting your application.
• Selection of staff is made on a competitive basis on account of potential and performance. All applicants will undergo a rigorous process which includes screening against job requirements, a technical test, and a panel interview.

TALENTED WOMEN ARE HIGHLY ENCOUARGED TO APPLY

We look for applicants with the highest integrity and professionalism who share our humanitarian values. We commit to promote diversity, gender parity and equality between men and women.

WFP strives to build a work environment that is safe and respectful, and free of sexual harassment and abuse of authority. We believe in open communication, and every individual at WFP is treated with respect regardless of gender, age, ethnicity, religious and political beliefs, etc.

In this pursuit, WFP assists women to balance work exigencies with personal and family responsibilities by providing an attractive compensation package, including fully paid maternity leave for 16 weeks, breastfeeding time off, and the possibility to avail of flexible working arrangements. Also, we endeavor to provide our staff, women, and men, with training and professional career development.

DEADLINE FOR APPLICATIONS

Closing date: 28 March 2021

• Female applicants are strongly encouraged to apply.
• WFP has zero-tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
• This position is open ONLY to Sudanese nationals. Applicants who are not Sudanese are not eligible to apply and will therefore not be considered for this position.
• WFP does not charge any fees at any stage of its recruitment process.
• CANDIDATES ARE ADVISED TO ATTACH BOTH A COVER LETTER AND AN UPDATED CV OR UNP11 FORM. PLEASE ENSURE THAT YOUR CV OR P11 IS UPDATED