IT Operations Officer SC9

.

Programul Alimentar Mondial (WFP) este o organizație umanitară a ONU care oferă ajutor alimentar sub formă de numerar, certificate sau alimente comunităților afectate de război. În activitățile sale, PAM este ghidat de principiile umanitare ale neutralității, imparțialității, umanității și independenței. Bazându-se pe pasiunea, angajamentul și profesionalismul a celor 24.000 de angajați din întreaga lume, Programul Alimentar Mondial (WFP) lucrează în peste 123 de țări și teritorii pentru a livra alimente persoanelor strămutate de conflict sau afectate în urma dezastrelor. În plus, WFP ajută comunitățile afectate să găsească soluții radicale la numeroase provocări cu care se confruntă în timp ce își construiesc un viitor mai bun.

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

🚩 Vacancy Announcement №:829620

📢 Job Title: IT Operations Officer

📌Type of Contract: Service Contract

➡️ Unit / Division: Support Services

📍 Duty Station: Chisinau, Moldova

➡️ Duration: 12 months (renewable)

⏰ Closing date: 20 October 2023, midnight (Central European Time)

❗❗ The position is only open to Moldovan nationals or residents of Moldova, with a legal work permit.

🔄 Successful candidates will be placed on the roster and rostered applicants may be contacted in the upcoming 12 months on an as-needed basis, for immediate opportunities.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do, and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

What will you do in this position?

You will deliver efficient and effective IT and Telecommunications (TC) services, contribute to sound, innovative solutions that enable staff to deliver food assistance to beneficiaries, in line with WFP’s strategy.

Why work with us?

Since the beginning of the Ukraine refugee crisis in February 2022, WFP set up operations in Moldova to assist in the refugee response. To respond to the deepening vulnerabilities of the crisis-affected populations and to strengthen the government's shock-responsive capacity, WFP has drafted a Transitional Interim Country Strategic Plan (T-ICSP), which outlines the activities in the country until August 2023. The TiCSP is likely to be followed by an Interim Country Strategic Plan (iCSP), with an anticipated duration of up to 2 years (end 2025.)

To support its emergency preparedness and fulfill WFP’s mandate in Moldova in the short to medium term, WFP Moldova is seeking to hire an International Consultant in Human Resources.

➡️ WFP is a 2020 Nobel Peace Prize Laureate.

➡️ WFP offers a highly inclusive, diverse and multicultural working environment.

➡️ WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities.

➡️ A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

➡️ WFP offers a competitive benefits package including salary, leave plus a medical insurance.

How can you make a difference?

1. Contribute to the development of plans and budgets, and manage the deployment of IT/TC systems aligned with business needs, in accordance with WFP corporate standards. 2. Monitor and maintain IT/TC systems and networks, ensuring appropriate data security and access controls considering both local and wide area network issues; and supporting users to get maximum benefits from them. 3. Install and configure new computer hardware for improving and upgrading system performance; contribute to technology upgrades as required. 4. Contribute to technical specifications and tender documents that support the procurement of IT/TC equipment and services at minimum cost, in line with WFP rules and regulations. 5. Collate and analyse data to contribute to the preparation of accurate reports on IT/TC activities, investments and costs, identifying ideas to increase cost-efficiencies where possible. 6. Maintain and develop technical expertise and understanding of industry developments. 7. Provide advice to managers and users, understanding and resolving issues, and ensuring IT policies, procedures, systems and tools are correctly applied to support them. 8. Guide and supervise more junior staff, acting as a point of referral and supporting them with more complex analysis and queries. 9. Contribute to the capability building of staff through the review and/or design of appropriate training programs aimed at developing skills/knowledge in IT and Telecommunications. 10. Coordinate with other UN agencies in order to align activities and maximise possibilities of inter-agency collaboration in the field of IT and TC. 11. Interact effectively with internal and external colleagues and user groups to understand their needs and provide appropriate technical support. 12. Follow standard emergency preparedness and contingency planning practices to ensure WFP is able to maintain basic IT services and/or quickly respond and deploy resources to affected areas at the onset of a crisis. 13. Contribute to the preparation of operational plans and deliver resource requirements at the onset of an emergency. 14. Other as required.

To join us in saving and changing lives, you have:

Education: Advanced university (Master's) degree in Computer Science or other relevant field, or First University (Bachelor's) degree with additional years of related work experience or trainings/courses.

Experience: With a Master's Degree, at least 03 years of postgraduate experience in the field of IT Operations and/or Telecommunications; or 05 years of similar experience with a Bachelor's Degree.

Language: Fluency in both oral and written communication in English. Ability to effectively communicate in Romanian and/or Russian.

Before you apply...

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

We aim to achieve parity in our teams in Moldova. Qualified women applicants are especially encouraged to apply.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service

This section is optional to describe additional responsibilities & knowledge required for the specific job.

How do you apply...

To be considered, you are invited to apply via WFP’s recruitment portal. CV and cover letter must be submitted in English language.

Only those who are short-listed candidates will be contacted for the next steps of our recruitment process.

We also encourage you to create your candidate profile and set up WFP job alerts to learn more about all the opportunities available to join us and make a difference in the lives of the people we serve.

WFP Leadership Framework

These are the shared standards of behavior that guide how we work together to accomplish our mission.

Lead by example with integrity Obtain results and respect your commitments Foster inclusive and collaborative teamwork Apply strategic thinking Establish and maintain lasting partnerships Lives the values of WFP and demonstrates humanity and integrity by setting an example of caring for others.

Respect your commitments and adapt easily to change.

Is open to all and collaborative and contributes to a culture of learning and personal development.

Demonstrate commitment to gathering perspectives, analyzing options and risks, and proposing new ways of doing things.

Establish and maintain external partnerships and collaborate with partners to achieve common goals.

Behavioral expectations vary depending on your rank and role/responsibility within WFP.

.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.