The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

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What will you do in this position?

Under the supervision of the Head of the Health Supply Chain, the IT Operations Assistant- will play a key role during the implementation of the WFP Health Supply Chain Project. He / She will deliver standard software and hardware support services, as well as monitor a wide range of information sources for the USAID-funded project.

Why work with us?

➡️ Meaningful and impactful careers:

Our day-to-day work makes a difference in the lives of the people we serve

➡️ Continuous learning and training:

We provide learning tools for our staff to continually develop their careers

➡️ Multicultural and stimulating work environment:

We encourage gender and cultural diversity to make our teams stronger

Join us to make a difference in Liberia!!

How can you make a difference?

In this position, you will have to:

Carry out system and equipment maintenance task, such as back-up system data, and system protection to ensure they are running effectively, and enable easy and efficient use.
Undertake basic monitoring and trouble shooting of server systems to ensure a consistent delivery of IT services to staff.
Respond to basic queries about technology and systems to support the correct application of technology.
Receive and inspect all incoming assets and report discrepancies in IT materials inventory to the Head of Administration & Finance to ensure materials are effectively tracked.
Perform basic data testing and support the roll-out of new versions of centrally supported software to ensure the software is operational for WFP staff at the CMS.
Ensure information is up to date and accurate within inventories, databases, websites, and archives in order to support the management of these systems.
With direction from senior colleagues (WFP CO IT, or HQ IT), collate information to be included in standard material such as training documentation and web content, to contribute to the availability of information about services and products.
Install, operate, and maintain telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures.
Support the development of standard material such as training documentation and web content on behalf of senior officers, to ensure staff have access to require information about IT services and products.
Suggest improvements to methods and processes in order to support the continuous improvement of IT services.
Perform any other duties assigned by the supervisor.

To join us in saving lives, changing lives, you will have for...

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Knowledge, Skills & Experience Required:

Minimum 5 years of relevant work experience in IT Operations/ Information Technologies.
Has experience with the application of client services standards to resolve or escalate clients’ service problems.
Good communication skills.

Language: Fluency (level C) in English language.

Deadline for application: Monday, 23 October 2023, Midnight (Liberia Time)

Before you apply...

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting an inclusive work environment in which diversity is valued and where no form of discrimination is tolerated. We aim to achieve parity in our teams in Liberia.

Female applicants and individuals with disabilities are especially encouraged to apply.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Apply now

Added 9 months ago - Updated 6 months ago - Source: wfp.org