IT Officer- Roving

Responsible for providing IT support and managing IT infrastructure.

This opening expired 4 years ago. Do not try to apply for this job.

DRC - Danish Refugee Council

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Application deadline 4 years ago: Tuesday 5 Apr 2022 at 23:59 UTC

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Overview

Responsible for providing IT support and managing IT infrastructure.

You have:

  • At least 4 years of work experience in the field of information technology/Network Administrations and helpdesk support.
  • Bachelor in computer science, MCP and CCNA.
  • Fluent spoken and written English.
  • Knowledge of Dari/Pashtu is an added advantage.

Contract

This is a DRC - National contract. More about DRC - National contracts.

WHO ARE WE?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

ABOUT THE JOB

To be responsible for providing IT support, set up, develop, maintain and update of DRC IT infrastructure and network and related applications and services in DRC Area offices. To be responsible for providing IT support, set up, develop, maintain and update of DRC IT infrastructure and network and related applications and services in DRC Area offices.

Responsibilities:

  • Designing & Establishing LAN for DRC area offices.
  • Installation, Maintenance and Troubleshooting of all network equipment in Kabul and area offices.
  • Installing and Troubleshooting Different Computer/Network Accessories.
  • Regular physical inspection of IT equipment as a repair and maintenance practice.
  • Provide IT support to DRC end users, including improving network functionality. Maintaining peak performance of the network.
  • Assist office management in keeping an accurate record of all IT equipment including expendable items.
  • Train DRC colleagues on how to use network and other computer peripherals.
  • Make sure DRC IT system complies with Microsoft dynamics (ERP).
  • Assist in Design and Generation of different kinds of reports for IT departments.
  • Maintain the integrity of the network, database, and file storage.
  • Administrate the security of the system and ensure that the users are provided with passwords.
  • Maintain internal and external communication systems. Ensure that there is constant Internet and telecommunications access (including email, Worldwide Web, telephones, scanner and printers).
  • Monitor all computers, printers, Routers, switches, internet cables, and wireless connectivity in all DRC Offices.
  • Assist with the procurement of all hardware, software, and IT support services.

ABOUT YOU

To be successful in this role you must have:

Experience and technical competencies:

  • At least 4 years of work experience in the field of information technology/Network Administrations and helpdesk support.

Education/qualifications:

  • Bechlor in computer science, MCP and CCNA.

Languages:

  • Fluent spoken and written English
  • Knowledge of Dari/Pashtu is an added advantage.

We Offer:

  • Salary and conditions will be in accordance with DRC salary scale

Application process:

Interested? Then apply for this position, all applicants must send a letter of motivation and DRC Job Application form, you can access our job application form from the below link.

DRC Job Application form link: https://www.acbar.org/Document/8060869251.docx

Note: Please attach the completed application form instead of CV along with your letter of motivation to the official DRC Job portal address mentioned in the job vacancy, Only DRC Job application form will be considering, please do not attached your CVs.

Female candidates are highly encouraged to apply

Potential interview questions

Can you describe a time you successfully troubleshot a network issue? The interviewer wants to assess your problem-solving abilities in real scenarios. Discuss a specific situation, emphasizing the steps you took to identify and resolve the issue.
What methods do you use to maintain IT equipment and ensure it runs smoothly? This question gauges your maintenance strategies and proactive measures to avoid issues. Pro members can see the explanation.
How would you train someone who is struggling to use new software? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of a challenging IT project you managed? Pro members can see the explanation. Pro members can see the explanation.
How do you ensure data security in your IT infrastructure? Pro members can see the explanation. Pro members can see the explanation.
Added 4 years ago - Updated 1 year ago - Source: drc.ngo