IT Help Desk (INTERN)
Assist in IT support operations for the United Nations.
This opening expired 1 year ago.
Do not try to apply for this job.
Overview
Assist in IT support operations for the United Nations.
You have:
- Must be enrolled in the final academic year of a first-level university degree or in a graduate school programme.
- Fluency in English or French is required; working knowledge of the other is an asset.
- No professional work experience is required to participate in the programme.
Contract
This is a I-1 contract. It usually requires 0 years of experience, depending on education. More about I-1 contracts.
Work Location
In-Person
Expected duration
3 months
Duties and Responsibilities
• Prepare computers for enrolment on Intune platform. • Coordinate with users for computer replacement. • Perform software distribution updates, scripting, testing and support from the Intune and SCCM platforms. • Using the Excel tools monitor computers distribution and deployment. • Perform 2th level desktop troubleshooting in conjunction with the Help Desk staff. • Provide technical advice to clients when necessary. • Prepare, maintain, and update files (electronic and paper) and internal databases. • Draft and keep updated desktop configuration documentation and reports. • Perform other related duties as required
Qualifications/special skills
Education To qualify for the United Nations Secretariat internship programme applicants must, at the time of their submission, be enrolled in the final academic year of a first-level university degree programme programme (i.e. Bachelor's degree or equivalent degree); be enrolled in a graduate school programme (i.e. Master's degree or equivalent degree, or higher) or have completed an aforementioned academic degree, preferably in the area of law, political science, international relations, social sciences or a related field, AND, if selected, must commence the internship on the date indicated in the Acceptance letter. APPLICANTS ARE NOT REQUIRED TO HAVE PROFESSIONAL WORK EXPERIENCE TO PARTICIPATE IN THE PROGRAMME.
Languages
English and French are the working languages of the United Nations Secretariat. For this internship, fluency in English or French is required, working knowledge of the other is an asset.
Additional Information
Not available.
Intern Specific text
Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| Can you describe a time when you helped resolve a technical issue for someone? | This question assesses your problem-solving and communication skills in a help desk environment. | Provide a specific example that illustrates your ability to diagnose and resolve technical issues. |
| How do you prioritize tasks when you have multiple technical issues to address? | This question evaluates your organizational skills and ability to handle pressure. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
careers.un.org
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