IT Help Desk (INTERN)

Internship IT & Telecom Information Management

Overview

Support IT Help Desk operations with desktop troubleshooting and software updates.

You have:

• Enrolled in the final academic year of a first-level university degree programme or enrolled in a graduate school programme, or have completed such a degree.
• Fluency in English or French is required, working knowledge of the other is an asset.
• No professional work experience is required to participate in the program.

Contract

This is a I-1 contract. It usually requires 0 years of experience, depending on education. More about I-1 contracts.

Work Location

In-Person in Geneva OHCHR HQ

Expected duration

3 months

Duties and Responsibilities

• Prepare computers for enrolment on Intune platform. • Coordinate with users for computer replacement. • Perform software distribution updates, scripting, testing and support from the Intune and SCCM platforms. • Using the Excel tools monitor computers distribution and deployment. • Perform 2th level desktop troubleshooting in conjunction with the Help Desk staff. • Provide technical advice to clients when necessary. • Prepare, maintain, and update files (electronic and paper) and internal databases. • Draft and keep updated desktop configuration documentation and reports. • Perform other related duties as required

Qualifications/special skills

To qualify for the United Nations Secretariat internship programme applicants must, at the time of their submission, be enrolled in the final academic year of a first-level university degree programme (i.e. Bachelor's degree or equivalent degree); be enrolled in a graduate school programme (i.e. Master's degree or equivalent degree, or higher) or have completed an aforementioned academic degree, preferably in the area of law, political science, international relations, social sciences or a related field, AND, if selected, must commence the internship on the date indicated in the Acceptance letter. APPLICANTS ARE NOT REQUIRED TO HAVE PROFESSIONAL WORK EXPERIENCE TO PARTICIPATE IN THE PROGRAMME.

Languages

English and French are the working languages of the United Nations Secretariat. For this internship, fluency in English or French is required, working knowledge of the other is an asset.

Additional Information

Not available.

Intern Specific text

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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Potential interview questions

Added 2 years ago - Updated 1 year ago - Source: careers.un.org