IT Disaster Recovery Specialist

Lead global disaster recovery strategies and ensure continuity of operations.

WVI - World Vision International

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Home-based; Philippines

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Overview

Lead global disaster recovery strategies and ensure continuity of operations.

You have:

Proven experience in disaster recovery, IT continuity planning, or technical emergency response within global and decentralized organizations.
Strong understanding of cloud services (e.g., Azure, AWS), data center resilience, hybrid infrastructure, and backup technologies.
Familiarity with cybersecurity incident response and its integration into DR planning.
Practical experience supporting humanitarian or field-based operations is highly desirable.
Effective communicator with strong documentation skills and the ability to lead under pressure.
Working knowledge of ITIL, ISO 22301, or other continuity frameworks; certification (e.g., CBCI, DRII, or similar) is a plus.
Agile mindset and familiarity with adaptive planning practices in fast-changing environments.
Demonstrated commitment to service continuity, user support, and operational reliability in both headquarters and field contexts.

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Details

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

IMPORTANT INFORMATION:

All CVs should be submitted in English.
This position is open to candidates based in countries where World Vision International is legally registered to operate.

This role provides technical leadership in designing, implementing, and continuously improving enterprise disaster recovery capabilities across WVI’s global technology environment. The IT Disaster Recovery Specialist ensures that critical systems, cloud platforms, and applications are resilient and recoverable, aligned to defined RTO and RPO targets. The role drives adoption of DR frameworks, testing programmes, and recovery practices to minimize business disruption and strengthen organisational resilience.

QUALIFICATIONS:

Bachelor’s degree in information technology, Computer Science, Engineering, or related field • ITIL Foundation (minimum); ITIL Intermediate or ITIL 4 Managing Professional is an advantage
Relevant certifications in cloud platforms (Azure, AWS) or disaster recovery / business continuity (e.g., DRII, CBCI) are desirable
5+ years’ experience in IT Disaster Recovery, Infrastructure Operations, or Business Continuity roles
Proven experience designing and implementing enterprise disaster recovery strategies across cloud (Azure/AWS), hybrid, and on-prem environments
Hands-on experience with DR technologies (e.g., Azure Site Recovery, AWS DR patterns, backup/replication tools)
Experience defining and operationalizing RTO / RPO for critical services
Experience leading DR testing (failover, tabletop, live recovery drills) and recovery execution
Exposure to hybrid environments (cloud + on-prem infrastructure)
Experience integrating DR with ITSM processes (Incident, Major Incident, Change, Problem Management).

This position is eligible for Remote or Hybrid-Work based dependent on the country of hire. It involves continuous collaboration with global teams across various time zones. The position requires ability and willingness to travel domestically and internationally if needed.

Technical & Functional Skills

Strong understanding of disaster recovery frameworks and standards (e.g., ITIL, ISO 22301, NIST)
Experience designing DR architectures including failover, geo-redundancy, and backup strategies
Knowledge of infrastructure resilience across compute, storage, network, and identity layers
Experience with automation and infrastructure-as-code (e.g., Terraform) for repeatable recovery environments
Familiarity with cybersecurity incident response and ransomware recovery integration
Experience with dashboards, reporting, and DR readiness tracking

Core Competencies:

Strong analytical thinking with ability to assess recovery risk and design mitigation strategies
Structured, process-driven mindset with focus on governance, documentation, and audit readiness
Strong collaboration across infrastructure, cloud, security, and application teams
Ability to lead calmly and decisively during incident recovery scenarios
Continuous improvement mindset with focus on resilience, readiness, and operational maturity
Customer-focused approach, ensuring minimal business disruption and reliable service recovery

CONTINUATION OF MAJOR RESPONSIBILITIES:

DR Strategy, Framework & Governance

Define and maintain enterprise DR policies, standards, and governance framework
Establish and refine RTO/RPO targets aligned to business criticality
Ensure DR documentation is audit-ready and integrated with ITSM processes
Align DR practices with business continuity strategy

DR Architecture & Implementation

Design DR solutions across cloud (Azure/AWS), hybrid, and on-prem environments
Implement failover, geo-redundancy, and backup strategies
Embed DR requirements into solution architecture and project delivery
Evaluate DR tools and vendor capabilities.

Testing, Exercising & Validation This includes but not limited to the following:

Plan and execute DR drills, failover tests, and tabletop exercises
Validate RTO/RPO compliance for critical systems
Document outcomes and track remediation actions
Drive continuous improvement based on test results.

Incident Recovery & Coordination

Act as technical authority during major incidents and recovery scenarios
Coordinate recovery across infrastructure, cloud, and application teams
Maintain DR runbooks and recovery playbooks
Support PIR and integrate lessons learned.

Stakeholder Enablement & Reporting

Train teams on DR practices and readiness
Engage business stakeholders on recovery requirements
Maintain DR dashboards and reporting
Collaborate with security, cloud, and platform teams.

Applicant Types Accepted:

Local Applicants Only

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Potential interview questions

Describe a challenge you faced in a disaster recovery situation and how you resolved it.	This assesses your problem-solving skills under pressure during disaster recovery.	Share a specific incident, what actions you took, and the outcome.
How do you prioritize tasks in disaster recovery planning for multiple operations?	This evaluates your organizational and prioritization skills in critical situations.	Pro members can see the explanation.
Can you provide an example of a time you managed a successful DR drill?	Pro members can see the explanation.	Pro members can see the explanation.
What considerations are critical when developing DR plans for field offices?	Pro members can see the explanation.	Pro members can see the explanation.
Explain how you would integrate cybersecurity measures within disaster recovery plans.	Pro members can see the explanation.	Pro members can see the explanation.
How do you ensure that the regional and local IT staff are prepared for emergencies?	Pro members can see the explanation.	Pro members can see the explanation.
Describe an experience where you had to lead a team under high-pressure conditions.	Pro members can see the explanation.	Pro members can see the explanation.
What frameworks or certifications in business continuity planning are you familiar with?	Pro members can see the explanation.	Pro members can see the explanation.