IT: Beneficiary Data Management Associate SC 6, East Jerusalem

Short Description

IT: Beneficiary Data Management Associate

Contract Type: Service Contract Grade Level: SB3, Peg 2 = SC6 Duty Station: East Jerusalem

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WFP is in the process of centralising and harmonising the management of beneficiary data for its programmes. The country office is establishing the data infrastructure to enable centralised management of beneficiary datasets. Therefore, WFP is recruiting a focal point to oversee beneficiary data management in the country office. This includes gathering business requirements from each of the programme activity managers and enabling the secure transfer, storage, analysis, transformation and processing of beneficiary data as part of programme implementation.

JOB PURPOSE

The Beneficiary Data Manager focal point will be responsible for helping to establish the country office data norms and processes for programmes, including ensuring that beneficiary data is properly and securely imported, cleaned and maintained. The Data Manager will need to work closely with relevant units to ensure that data management tools and processes are calibrated to produce the outcomes needed for each programme assistance cycle.

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). The Job holders report to a Head of the Unit, Chief or Information Technology Officer. At this level job holders are expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders are expected to manage resources and coach and coordinate a team of support staff.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Understand the business rules for programme activities in the country office.
2. Ensure secure and timely ingestion of beneficiary datasets into the central database.
3. Maintain beneficiary datasets to ensure that information is organised, updated and readily available as needed.
4. Check the data for accuracy, consistency, authenticity and relevance with programme requirements.
5. Work with partners to ensure the timely and effective execution of programme activities involving beneficiary data and lists.
6. Implement business rules for cleaning, de-duplicating, cross-checking and preparing beneficiary lists.
7. Provide direct technical assistance to WFP staff and partners as needed for overall better management of beneficiary data.

DELIEVERABLES

1. Setup of secure transfer and storage processes for beneficiary data.
2. Documentation of business rules applied to beneficiary data for programmes.
3. Greater harmonisation in terms of the management of beneficiary data across programme activities in the country office.
4. Centralisation and integration of beneficiary data to enable analytics and business intelligence.
5. Effective and timely preparation of beneficiary data outputs needed for each CBT, in-kind, service or other assistance cycle.

STANDARD MINIMUM QUALIFICATIONS

Education:

Bachelor of Science in Information Technology, Computer Science or related field.

Experience:

• Experience at least 6 years among them 3 years working with large data sets and summarizing data for business purposes.
  • Experience (at least 3 years) building data models for master entity management, ETL processes, analyses and dashboards.
  • Familiarity with data warehousing and business intelligence concepts.
  • Experience using visualization tools (preferably Tableau) and creating dashboards.
  • Experience capturing requirements and translating them into insights.

STANDARD MINIMUM QUALIFICATIONS CONT'D

Knowledge & Skills:

• Data modelling and analysis.

  • Advanced SQL skills. Knowledge/familiarity with PostgreSQL, dbt and git is desirable.

  Languages:

  Fluency (level C) in both Arabic and English.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
• Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
• Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
• Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People

• Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
• Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
• Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
• Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance

• Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
• Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
• Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
• Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership

• Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
• Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
• Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Governance, Strategy and Architecture Demonstrates awareness of overall IT governance structure and system architecture development to support the process and assist in design of interaction between systems. Change Implementation, Project management, Planning and Optimization Has basic understanding of project management principles to provide basic estimates on timing, resource utilisation and costs to facilitate the project planning process. Technical Expertise Continuously updates one’s own knowledge about new technologies and product modifications; Is sought out for advice/expertise and recognized internally as an important technical reference. Service Management Monitors and supervises maintenance and installation work against the established standards and protocols for service excellence and takes proper actions to correct inconsistencies and improve overall quality and customer satisfaction. Ensures that operational problems are identified and resolved. Client Management Exhibits a detailed understanding of customers’ IT requests in order to effectively address and manage internal customers ‘needs. Identifies recurrent issues to propose long-term solutions. Procurement and Contract Management Able to conduct a cost-benefit analysis of alternative technologies and vendor service level agreements to consolidate options and assess suitability.

TERMS AND CONDITIONS

Net Salary Per month: 10,701 ILS / month

Social Insurance: 8.33% on a monthly basis

Duty Station: East Jerusalem

Taxability of Salary: Tax - NOT exempted (Remuneration under SC is not exempt from national or local taxation)

Annual Leave: 2.5 Annual leave days per month

Certified Sick Leave: 2 days per month

Medical insurance: The Medical insurance coverage will be granted by WFP (cost is sharing among the contractor and WFP)

Death and Disability: SC holders must be covered for service incurred disability/injury/death, at no cost.

National holidays: 10 days per year, will be those observed by the WFP office in the country. You will be entitled to holiday days fallen within your contract duration.

Working hours: 5 days a week (Monday to Friday from 8:00am to 15:30pm).

DEADLINE FOR APPLICATIONS

23th September 2022

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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.