IT Assistant- Re- Announced (for Afghan Male Only)
Provide IT support and maintenance for computer systems and networks
This opening is not available anymore.
Do not try to apply for this job.
Overview
Provide IT support and maintenance for computer systems and networks
You have:
- Proven experience in Personnel Management
- Good knowledge of English and Dari/Pashtu
- Must have IT skills
- 1-2 Years’ Experience in working with international NGOs/IT field
- Good organizational and reporting skills
- Ability to work under pressure
- School graduates (DIT), or BCS holders are preferred
Job Description
General Duties
- Monitoring and maintenance of computer systems and networks; to ensure that all IRC computers are in working order Ensure compliance with the IRC IT policy by all computer users. - Monthly Computers/Printers/Copiers preventative maintenance and regularly checking departmental computers by walk-in. - Daily troubleshooting hardware and software issues, working continuously on a task until completion removing viruses from all Computers, and managing the online IT ticking system. - Dealing with password issues, testing, and evaluating new technology. - Troubleshoot BVA, Integra, and Box problems/IT Orientation to new staff. - Performing installations of computer Operating system, wireless Access points, Routers, Network Printers, MS Office 365, windows10 and Network-attached storage, and repairs. - Monthly IT activity report to Senior IT Coordinator. - Support the procurement department in identifying and selecting hardware required by the field and main office and raising PRs for IT-related items and all internet connections to main and field offices. - Updating IT inventory database for IT hardware, software, ISP contracts, PRs, etc. - Proper support to all field ITs. - Deliver different IT-related training to the end-users. - Free to visit field offices. - Managing the Server Room, power Backup Rooms, and computer lab clean-up regularly. - Monitoring the Server Room and Power Backup Rooms to ensure all systems are running without any issues or errors daily.
Specific Duties:
- Prepare PRs for all IT equipment. - Updating PR tracking sheet. - IT Documentation
Qualifications
- Proven experience in Personnel Management - Good knowledge of English and Dari/Pashtu - Must have IT skills. - 1-2 Years’ Experience in working with international NGOs/IT field - Good organizational and reporting skills - Ability to work under pressure. - School graduates (DIT), or BCS holders are preferred.
Potential interview questions
| Can you describe a time when you had to troubleshoot a challenging technical issue? | This question helps the interviewer assess your problem-solving skills in IT. | Discuss a specific instance, focusing on what steps you took to resolve the issue. |
| How do you prioritize multiple IT tasks under a tight deadline? | Assess how you manage workload and pressure in IT environments. | Pro members can see the explanation. |
| What experience do you have in training staff on new technology? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure compliance with IT policies among users? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience with hardware and software installation. | Pro members can see the explanation. | Pro members can see the explanation. |
Added 3 years ago
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Updated 1 year ago
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Source:
rescue.org
