IT Assistant- Re- Announced (for Afghan Male Only)

Job Description

General Duties

- Monitoring and maintenance of computer systems and networks; to ensure that all IRC computers are in working order Ensure compliance with the IRC IT policy by all computer users. - Monthly Computers/Printers/Copiers preventative maintenance and regularly checking departmental computers by walk-in. - Daily troubleshooting hardware and software issues, working continuously on a task until completion removing viruses from all Computers, and managing the online IT ticking system. - Dealing with password issues, testing, and evaluating new technology. - Troubleshoot BVA, Integra, and Box problems/IT Orientation to new staff. - Performing installations of computer Operating system, wireless Access points, Routers, Network Printers, MS Office 365, windows10 and Network-attached storage, and repairs. - Monthly IT activity report to Senior IT Coordinator. - Support the procurement department in identifying and selecting hardware required by the field and main office and raising PRs for IT-related items and all internet connections to main and field offices. - Updating IT inventory database for IT hardware, software, ISP contracts, PRs, etc. - Proper support to all field ITs. - Deliver different IT-related training to the end-users. - Free to visit field offices. - Managing the Server Room, power Backup Rooms, and computer lab clean-up regularly. - Monitoring the Server Room and Power Backup Rooms to ensure all systems are running without any issues or errors daily.

Specific Duties:

- Prepare PRs for all IT equipment. - Updating PR tracking sheet. - IT Documentation

Qualifications

- Proven experience in Personnel Management - Good knowledge of English and Dari/Pashtu - Must have IT skills. - 1-2 Years’ Experience in working with international NGOs/IT field - Good organizational and reporting skills - Ability to work under pressure. - School graduates (DIT), or BCS holders are preferred.