IT ASSISTANT

Overview

Provide first line ICT support and ensure system security.

You have:

• Master Degree or Diploma in Computer Studies is required.
• 2 years working experience is required.
• Proven ability and experience in setting up LANs and telecommunications networks.
• Experience of supporting LANs, WANs is required.
• Experience of Microsoft Windows Server administration is required.
• Experience of Microsoft Office 365 is required.
• Experience of Active Directory is required.
• Experience of Microsoft Exchange is required.

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.

Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries.

We won’t stop until we are all equal.

1. OPPORTUNITY

• The IT Assistant provides Availability and reliability of the ICT infrastructure, applications and connectivity. He/She Provides first line support, advice and solutions to ICT users in relation to application, data and business process issue, ensuring all issues are resolved in a timely fashion.Ensure that IT system security and organizational compliance, processes and procedures are in place and properly maintained at the C.O, and Perform proactive tasks for ICT infrastructure and corporate applications maintenance,

Facilitate the diagnosis of IT equipment and coordinate maintenance with external service providers.

2. ABOUT YOU

• The role demands Master Degree/ Diploma in Computer Studies with 2 years working experience.

And Proven ability and experience in setting up LANs and telecommunications networks. He or She must have an experience of supporting LANs, WANs; experience of Microsoft Windows Server administration and Experience of Microsoft Office 365, Active Directory, Microsoft Exchange.

Job description - IT Support Assistant CO.docx

Location:Yaounde

Reports to: IT Manager

Closing Date:29/08/26

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates.

Apply now

Potential interview questions

Added 6 days ago - Updated 4 days ago - Source: jobs.plan-international.org