IT Assistant
Provide administrative and operational support for IT activities.
This opening expired 2 years ago.
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Overview
Provide administrative and operational support for IT activities.
You have:
- Experience in providing administrative support in IT environments.
- Proven ability to provide user support and resolve IT issues.
- Familiarity with digital technologies and IT services.
Join Our Mission to Foster Prosperity in Asia
Are you ready to make a lasting impact on the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful: to alleviate poverty and promote sustainable development in the Asia-Pacific region.
Organizational Setting and Reporting Relationship
The position of IT Assistant is assigned to the IT Finance and User Services Division (ITFS) within the Information Technology Department (ITD). You will be based at our Headquarters in Manila, Philippines.
ITD enables ADB’s digital agenda and supports the Bank’s global operations. The department delivers digital innovation, IT infrastructure, services, and solutions, and provides tools and knowledge platforms to 6,000+ users in ADB’s Headquarters and 40+ field offices (FOs) in Asia and the Pacific.
ITFS manages the end-user IT services and key administrative functions that support the day-to-day business of ITD. It is responsible for maximizing the value of IT for the end users through effective user support and continuous learning on digital technologies to increase end-user productivity. Your team will support the growing user base to be more mobile and productive anytime, anywhere.
You report to Director, ITFS and other designated International Staff and/or National Staff.
Your Role
As an IT Assistant, you perform administrative and operational support services for various activities of a Unit/Division or project team.
You will
Qualifications
You will need:
Benefits
ADB offers competitive compensation and a comprehensive benefits package. The salary will be based on ADB’s standards and comparator markets, taking into account your qualifications and experience.
· Paid leave (including parental)
· Medical and health benefits
· Life and other insurance plans
· Staff development
· Retirement plan
About Us
Asian Development Bank (ADB) is an international development finance institution headquartered in Manila, Philippines and is composed of 68 members, 49 of which are from the Asia and Pacific region. ADB is committed to achieving a prosperous, inclusive, resilient, and sustainable Asia and the Pacific, while sustaining its efforts to eradicate extreme poverty. ADB combines finance, knowledge, and partnerships to fulfill its expanded vision under its Strategy 2030.
ADB only hires nationals of its 68 members.
To view ADB Organizational Chart, please click here.
ADB seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. ADB encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. Women are highly encouraged to apply.
Visit ADB Careers FAQ for more information.
Potential interview questions
| Can you describe a time you solved a technology-related problem for a user? | This question assesses problem-solving skills and user support experience. | Provide a specific example detailing the issue and how you resolved it. |
| How do you prioritize tasks when supporting multiple users? | The interviewer wants to understand your organizational skills and ability to manage competing priorities. | Pro members can see the explanation. |
| Describe a situation where you had to learn a new IT system quickly. | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to ensure effective communication with team members? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle stress or pressure in a busy IT environment? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 years ago
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Updated 1 year ago
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Source:
adb.org
