IT Advisor, Procurement Funds Technologies

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 154,831 USD and 199,622 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVE OF THE OFFICE/DEPARTMENT

This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The Information Technology Services Department (ITS) provides leadership, direction, and support in the use of information technology (IT) systems and services to support the Pan American Health Organization in carrying out its mandate. ITS is also responsible for information and cyber security across the organization. ITS establishes and maintains IT-related strategies, policies, standards, and procedures. The department ensures the effective and efficient provision of information technology and telecommunication services across a geographically dispersed environment.

DESCRIPTION OF DUTIES

Under the general supervision of the Director, Information Technology Services (ITS), and the direct supervision of the Senior Advisor, Applications Development and Support (ITS/AT), the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

1. Provide technical expertise; plan, develop and lead the implementation of technology strategies and roadmaps for the modernization of systems to strengthen the Procurement Funds operations in alignment with the Organization’s Information Technology Strategy;
2. Oversee and coordinate the work of cross-functional teams to implement the digital transformation roadmap for the Organization’s Procurement Funds;
3. Monitor and assess the state and operations of platform technologies used by PAHO Procurement Funds to ensure compliance with defined enterprise architecture standards and information security policies;
4. Provide technical leadership and guidance for the implementation and operations of IT projects in support of PAHO Procurement Funds operations;
5. Lead the evaluation, selection and day-to-day management and monitoring of IT service providers and commercial solutions;
6. Manage and monitor digital transformation budgets in coordination with management of ITS and Procurement Funds departments;
7. Lead the design, implementation and integration of IT platforms and data management environments in collaboration with technical teams and product specialists to achieve optimal execution;
8. Direct and perform activities related to the administration and maintenance of IT environment to make sure related data and applications operate functionally and efficiently;
9. Provide technical leadership to implement the operational rules for the Procurement Funds data lake which encompass developing SOPs in coordination with business areas and supervising the operative aspects of the full life cycle of data;
10. Actively participate in all stages of the applications development lifecycle and change management processes for the delivery of new solutions and the maintenance and upkeep of delivered solutions;
11. Collaborate closely with all entities involved in the RFV and SF operations to provide IT technical advice, leadership, and strategic guidance in the implementation of scalable and adaptable solutions in alignment with best practices and enterprise standards;
12. Research and assess technology trends and the practical application of existing, new, and emerging technologies to enable PAHO Procurement Funds business needs, including Artificial Intelligence, Machine Learning and Robotic Process Automation;
13. Participate in the definition and implementation of training and change management activities related to the area of work;
14. Provide guidance and monitoring of staff assigned to the Team through setting of clear work objectives, use of performance reviews and feedback mechanisms, regular communications, and solving interpersonal or technical conflicts; supervise staff, provide advice and guidance on issues arising from the day-to-day activities of the team;
15. Perform other related duties, as assigned.

REQUIRED QUALIFICATIONS

Education****:

Essential: A bachelor’s degree in a computer science related to the functions of the post, and a master’s degree in computer sciences, information management, information technology or a related field from a recognized university.

Desirable: Proven training in IT Project Management, Data Science and Cloud Technologies would be an asset.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.

Experience****:

Essential: Nine years of combined national and international professional experience in information technology, in areas such as Systems Analysis, Software Engineering, Business Solutions, or similar.

Desirable: A minimum of five years of experience in Financial, Procurement and/or Supply Management Systems would be an asset.

SKILLS****:

PAHO Competencies:

• Overall attitude at work****: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
• Respecting and promoting individual and cultural differences****: Relate well to diversity in others and capitalize on such diversity - Relates well to diversity in others and capitalizes on such diversity. Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.
• Teamwork****: Collaborate and cooperate with others - Works collaboratively with team members and counterparts to achieve and build rapport; helps others when asked; accepts joint responsibility for the team’s successes and shortcomings.
• Communication****: Write effectively/Share knowledge - Writes down ideas in a clear, structured, logical and credible way; drafts and supports the development of guidelines, policies and procedures. Shares relevant information openly and ensures that the shared information is understood; considers knowledge sharing as a constructive working method and demonstrates awareness of the Organization.
• Creating an empowering and motivating environment****: Provide direction - Manages individual and group projects and ensures that roles, responsibilities and reporting lines are clearly defined, understood and accepted; delegates work appropriately to achieve best results.
• Producing Results****: Work efficiently and independently/Deliver quality results - Monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs. Aligns projects with Organization’s mission and objectives. Consistently solves own and team’s problems effectively as needed. Proactively engages in projects and initiatives, accepting demanding goals, in line with Organizational Strategies and Program of Work. Demonstrates accountability for work of team and sets an example, while explicitly articulating lessons learnt for own and team’s benefit.
• Ensuring effective use of resources****: Strategize and set clear objectives/Monitor progress and use resources well - Sets specific, measurable, attainable, realistic and timely objectives for own team and/or the Organization; systematically analyses and anticipates priority projects for own team and allocates necessary resources to achieve them; identifies the cross-Organizational resources needed for large- scale projects in line with key Organizational objectives. Anticipates foreseeable changes and adapts own and team’s projects in the face of unforeseen circumstances and/ or challenges; creates measures and criteria to monitor progress of overall projects against key Organizational objectives; creates cost-effective solutions for the Organization.
• Building and promoting partnerships across the Organization and beyond****: Develop networks and partnerships and encourage collaboration - Builds and negotiates strategic partnerships and alliances with a wide range of key stakeholders to ensure Organizational results and success. Creates innovative opportunities for promoting synergies inside and outside the Organization to improve Organizational success.

Technical Expertise:

• Progressive expertise in managing complex applications development and data analytics projects.
• Ability to provide authoritative technical advice and leadership in areas of technical responsibility.
• Theoretical and proven technical skills in data driven digital solutions.
• Extensive knowledge and practical experience in systems analysis, software development, application security, data migration, data integration, systems documentation, and management of systems development projects.
• Proven hands-on expertise in cloud computing technologies, systems integration, application security.
• Proficient in critical, in-depth business solutions analysis, data management technologies, user experience design.
• Experience working on a variety of enterprise-grade IT implementation projects and post go-live Applications/Products management, both installed on premise or accessed through a SaaS platform.
• Demonstrated ability to provide professional and managerial leadership to technical staff and cross functional teams.
• Strong proven professional oral and writing skills, including the development and delivery of reports, oral presentations, and technical/persuasive documents for consideration at all levels of the Organization.

Languages:

Very good knowledge of English, with a working knowledge of Spanish or French or Portuguese.

IT Skills:

• Demonstrated abilities in MS 365 platform and MS products, as well as other cloud technologies like SaaS, PaaS, IaaS. Experience with MS Azure cloud computing services is essential.
• Hands on skills working with relational database systems and related technologies, for example, SQL Server databases, Transact-SQL, ADF data factory and business intelligence services. (or similar products).
• Cloud based ERP experience would be an asset.
• Relevant proven abilities in User experience (UX) design and technologies and Agile Development methodologies would be desirable.
• Knowledge and experience with implementing and managing Robotic Process Automation initiatives and technologies would be an asset.

REMUNERATION

Annual Salary****: (Net of taxes)

US$ 75,602.00 post adjustment

Post Adjustment****: 54.1% of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

ADDITIONAL INFORMATION

This vacancy notice may be used to fill other similar positions at the same grade level****.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

For information on PAHO please visit: http://www.paho.org

PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.

PAHO/WHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.

PAHO/WHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.

PAHO/WHO is committed to workforce diversity. PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

PAHO/WHO offers an attractive compensation package including an annual net salary and post adjustment, which reflects the cost of living in a particular duty station and exchange rates (subject to mandatory deductions for pension contributions and health insurance). Other benefits include: 30 days annual leave, dependency benefits, pension plan and health insurance scheme. Benefits for internationally recruited staff may include home leave, travel and removal expenses on appointment and separation, education grant for dependent children, assignment grant and rental subsidy.

Candidates appointed to an international post with PAHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

All applicants are required to complete an on-line profile to be considered for this post.

Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this post. The post description is the official documentation for organization purposes.