Internship - Supporter Experience Intern, Partnership/Individual Giving Team, Rome, Italy or remote

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Internship – Supporter Experience

Individual Giving Team

Private Partnerships and Fundraising Division

HQ Rome, HQ, Italy

The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. We are currently seeking to fill an intern position in the Private Partnerships and Fundraising Division, within the Individual Giving team based in Rome, HQ, Italy.

BRIEF DESCRIPTION OF THE DIVISION:

The Private Partnerships and Fundraising Division (PPF) is responsible for engaging the private sector (corporations, individuals, foundations) through high-impact partnerships in support of WFP's strategic priorities, and through individual giving to build and retain support from the general public worldwide. PPF has embarked on an exceptionally ambitious new strategy 2020-2025 to raise an additional one billion dollars for hungry or malnourished people and to expand the contribution to WFP from the business sector through effective and sustainable long-term partnerships as well as from private individual supporters around the world. This includes securing new high impact technical partnerships, signing significant new corporate deals and growing existing relationships as well as building a base of one million individual supporters. Our strategy and ambition are based on need. WFP was reaching more than 90 million people in 83 countries and we now know that we will be called on to reach many millions more as a result of the pandemic.

INDIVIDUAL FUNDRAISING

In the first year of the new growth strategy the IG team recruited 200k new supporters (both regular monthly givers and single givers), from over 190 countries primarily through digital advertising (Facebook and Search). Annual income has grown from $3m in FY19 to $24m in FY21 with growth ambitions going far beyond this.

Our focus is a digital-first strategy, working through a centralized global team recruiting supporters primarily through digital channels and building an outstanding supporter experience through a multi-channel loyalty programme that delivers a best-in-class donor experience.

The High Value strategy currently raises 40% of the IG funds, for which it is of strategic importance for the whole division. This young and growing team is looking for an individual who is sensitive to the cause and motivated to support the significant growth in income to support WFP’s live-saving programmes around the world.

GENERAL INFORMATION

• Title of Post: Internship
• Supervisor: High Value Donor Lead
• Unit: PPF
• Country: Italy
• Duty Station: Rome based or remote working, TBC
• Duration of internship: 8 months
• Expected Start Date: beginning of April 2023

DUTIES AND RESPONSIBILITIES

Under direct supervisor of the High Value Donor Lead, the candidate will perform the following duties:

• Contribute content to monthly multi-channel marketing activities (testing emails, supporting e-mailing campaigns etc.)
• Review donor communications (content gathering, copy writing, editing for magic moments, impact reports, translating to Arabic, etc)
• Participate in webinars addressed to donors
• Learn and contribute to protocol of mid-value donors
• Research for highest potential donors and prospects
• Contribute to the creation of presentation/value propositions for donors
• Draft recognition content (thank you letters, short videos, etc.)
• Support in any other day to day task of the high value donor programme

QUALIFICATIONS AND EXPERIENCE

• Currently enrolled with at least two years undergraduate studies completed, or recently graduated ((within six months prior to the application to the internship programme) from a recognized university; preferably in Marketing, Business, International Cooperation and Development, Communications or any other relevant discipline.
• Currently enrolled in an undergraduate or graduate programme from a recognized university OR recently graduated from an undergraduate or graduate programme.
• University course attendance in the past 12 months.
• Proficiency in MS Office (Word, Excel, Power Point, Outlook)
• Experience using Trello, asana or other project management tools is a plus.
• English fluent or native language mandatory, Arabic fluent or native language preferred.

KNOWLEDGE & SKILLS****:

• High organizational skills
• High attention to detail
• Proactive attitude and willingness to learn
• Flexible to work after working hours/ the weekend in case an emergency occurs

WORKING LANGUAGES

Excellent written and spoken English is required (proficiency/level C).

SUPERVISION (Level/Methods of Supervision)

Under the direct supervision of the High Value Donor Lead.

TRAINING COMPONENTS

Throughout their assignment WFP interns have access to an industry leading learning platform, weLearn. Depending on opportunities and availability of funds, he/she may participate in WFP workshops or seminars, as appropriate.

LEARNING ELEMENTS

At the end of the assignment, the Intern should:

• Have a greater understanding of the World Food Programme’s work and its role within the wider humanitarian system;
• Gain knowledge on how to reach individuals with sound strategies and tactics at the global level;
• Develop advanced skills in fundraising and supporter communications.

OTHER RELEVANT INFORMATION

• VA Reference no: 565170
• Closing Date: 19 March 2023 at 11:59pm Rome time
• Short-listed candidates can be subject to written assessment.

TERMS AND CONDITIONS:

• Interns receive a monthly stipend from WFP up to the maximum amount of US$1000 per month depending on the duty station of assignment.
• WFP is not responsible for living expenses, arrangements for accommodation, necessary visas and related costs.
• WFP will reimburse travel ticket for candidates who are nationals of developing countries and are pursuing their studies in their home country.
• WFP will recognize candidates’ educational credentials from recognised institutions that have been certified by competent international or national authorities such as the United Nations Educational, Scientific and Cultural Organization (UNESCO) or Ministries of Education.
• Candidates who bear any of the following relations to WFP staff members are not eligible to apply: sons, daughters, brothers or sisters.

WFP LEADERSHIP FRAMEWORK

These are the common standards of behaviour that guide HOW we work together to accomplish our mission.

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Saving Lives

Changing Lives