Internship (remote for HQ Rome) - Programme Information and Knowledge Management
Support development of the new Programme Guidance Platform.
Overview
Support development of the new Programme Guidance Platform.
You have:
- Currently enrolled with at least two years undergraduate studies completed or recently graduated (within the past six months) in relevant fields.
- Excellent command of English; working knowledge of a second UN language would be an asset.
- Understanding of and interest in knowledge management and organizational development and content management systems (CMS) is an advantage.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook, Teams).
- Demonstrated written and oral communication skills.
- Ability to work in multicultural and diverse settings.
# Internship – Programme Information and Knowledge Management
Programme – Humanitarian and Development (PRO) Division
Remote internship for HQ Rome
HQ, PRO Division, Rome, Italy
The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. We are currently seeking to fill a Programme Information and Knowledge Management intern position in the Front Office of the PRO Division, based in Rome, Italy or remotely.
Brief description of the PRO Division:
The Programme – Humanitarian and Development (PRO) Division provides strategic and technical guidance, disseminates know-how across humanitarian and development areas and supports Regional Bureaus and Country Offices in the design and implementation of WFP Country Strategic Plans (CSPs).
In coordination across the Programme and Policy Development Department (PD), the Division contributes to shaping WFP’s strategic direction on key programmatic issues related to food security and nutrition in the context of Zero Hunger and the 2030 Agenda.
A key project will be the coordination and development of the new Programme Guidance Manual (PGM), with a focus on structure and content update. PD aims to have all up-to-date strategic and normative programmatic guidance on one single, easily accessible and coherently articulated platform. The new PGM aims to be a field-relevant, coherent and easily accessible tool, aligned to the latest strategic framework, that will guide design and implementation of Country Strategic Plans.
General Information
- Title of Post: Internship – Programme Knowledge and Information Management
- Supervisor: Knowledge Management Officer
- Unit: PRO Division Front Office
- Country: Italy
- Duty Station: Remote internship for HQ Rome
- Duration of internship: 6 months (April to September 2022)
- Expected Start Date: April 2022
Duties and responsibilities
Under the direct supervision of PRO Division Front Office Knowledge Management Officer and in close collaboration with colleagues across PD, the candidate will perform the following duties:
Support the development of the new Programme Guidance Platform, including:
- Transfer and upload of programmatic guidance manuals, with the correct format and access rights, onto the new platform.
- Liaise with relevant colleagues in the PRO Division and wider PD Department to ensure programmatic guidance content is correctly uploaded as well as labeled using the corporate taxonomy.
- Support with communications activities related to the roll-out of the PGM.
Support with secretariat activities, such as the coordination of meeting times and creation of Note for the Records, for meetings with key knowledge management stakeholders.
Support the consolidation of inputs from technical units for the quarterly Divisional newsletter.
Support with the coordination of Departmental webinars and other learning initiatives. Support with follow-up activities, including the creation of summary reports and webinar recordings.
Support the PRO Front Office in other relevant information and/or knowledge management tasks.
Qualifications and experience
Currently enrolled with at least two years undergraduate studies completed, or recently graduated (within the past six months) in International Relations, Political Science, Business Administration, IT, Information Management or other relevant fields.
University course attendance in the past 12 months.
Excellent command of English; working knowledge of a second UN language would be an asset.
Understanding of and interest in knowledge management and organizational development and content management systems (CMS) is an advantage.
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook, Teams).
Required soft skills:
- Demonstrated written and oral communication skills.
- Ability to be proactive and take initiative.
- Ability to work in multicultural and diverse settings.
- Flexibility and team-oriented attitude.
Working Languages
Excellent knowledge of English (proficiency/level C) is required.
Supervision (Level/Methods of Supervision)
Under the direct supervision of the PRO Front Office Knowledge Management Officer, the incumbent will be provided with close mentoring, guidance and technical supervision. Performance planning and reviews as well as learning and development discussions will be elemental part of the supervision. The Head of the PRO Front Office will be the second-level supervisor.
Training components
Throughout their assignment WFP interns have access to an industry leading learning platform, WeLearn. Depending on opportunities, he/she may participate in WFP workshops or seminars, as appropriate.
Working modality
The physical presence of the person in the office on a part-time basis (2/3 days per week) is the preferred option, but remote working modality is possible given the current circumstances.
Information on the Country of Assignment
- Remote internship for WFP HQ Rome, Italy
VA Reference no: 160173
Closing Date: 5 April 2022
Please note that the deadline is at 11:59 pm Rome time (GMT + 1).
Terms and Conditions:
- Interns receive a monthly stipend from WFP up to the maximum amount of US$1000 per month depending on the duty station of assignment.
- WFP is not responsible for living expenses, arrangements for accommodation, necessary visas and related costs.
- WFP will reimburse travel ticket for candidates who are nationals of developing countries and are pursuing their studies in their home country.
- WFP will recognize candidates’ educational credentials from recognized institutions that have been certified by competent international or national authorities such as the United Nations Educational, Scientific and Cultural Organization (UNESCO) or Ministries of Education.
- Candidates who bear any of the following relations to WFP staff members are not eligible to apply: sons, daughters, brothers or sisters.
Female applicants and qualified applicants from developing countries are especially encouraged to apply. WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
Fighting Hunger Worldwide
Potential interview questions
| Can you describe a time when you had to work within a diverse team? | This question assesses your ability to collaborate effectively with individuals from different backgrounds. | Share an example highlighting your adaptability and understanding in multicultural settings. |
| How do you prioritize tasks when managing multiple projects? | This question gauges your organizational skills and ability to manage time efficiently. | Pro members can see the explanation. |
| Describe a situation where you took the initiative to solve a problem. | Pro members can see the explanation. | Pro members can see the explanation. |
| What tools or methods do you use for effective communication in a team environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of a project where you contributed to knowledge management? | Pro members can see the explanation. | Pro members can see the explanation. |