International Training Program Administrator
Support the growth and operational excellence of the global training network.
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Overview
Support the growth and operational excellence of the global training network.
You have:
- Bachelor's degree in Healthcare Administration, Education, Public Health, or related field, or equivalent experience.
- 3 years of experience in program administration, project management, training operations, education programs, healthcare programs, or customer relationship management.
- Experience coordinating multiple projects and priorities simultaneously.
- Strong organizational, communication, and stakeholder management skills.
- Ability to work effectively in a global, cross-cultural environment.
- Strong Microsoft Office skills, including Excel, PowerPoint, Teams, and SharePoint.
- Ability to maintain confidentiality and exercise sound judgment.
- Experience developing reports and analyzing operational data.
- Domestic and international travel up to 30-40% as needed for training events, conferences, meetings, and training center support.
- Experience working with international customers or global organizations.
- Experience coordinating virtual and in-person international meetings and conferences.
- Experience supporting training, certification, education, or healthcare programs.
- Knowledge of volunteer management and stakeholder engagement.
- Experience with Salesforce, CRM systems, learning management systems, or training administration platforms.
- Additional language skills are strongly preferred.
- Familiarity with international travel logistics and cross-border collaboration.
Potential interview questions
| Describe a time when you successfully coordinated multiple projects with competing deadlines. | This question assesses the candidate's project coordination skills and ability to prioritize effectively. | Provide a specific example, detailing the projects, challenges faced, and the outcome. |
| How do you ensure compliance with established policies and standards in a program management role? | This question evaluates the candidate's understanding of compliance and quality assurance in program administration. | Pro members can see the explanation. |
| Can you share an example of how you've engaged and managed volunteers in a project? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use for effective communication in a cross-cultural environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell us about a time you improved a training program or process. What steps did you take? | Pro members can see the explanation. | Pro members can see the explanation. |
| How have you approached analyzing operational data to drive decisions? | Pro members can see the explanation. | Pro members can see the explanation. |
| What experience do you have with digital tools for training and education? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience with international customers or partners. What challenges did you face? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 25 days ago
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Updated 9 days ago
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Source:
heart.org
