"International consultant to develop the roadmap for operationalization of the Child Helpline in Kosovo", Prishtina, Kosovo, Child protection, 25 days

Contract

This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, dedication

While Kosovo institutions have made progress in addressing violence against children through the adoption of adequate legislative and policy framework, violence against children remains hidden, as many cases are not reported or investigated. Over 70 per cent of children aged 1-14 are reported to have experienced physical punishment or psychological aggression, with a higher incidence, 80 per cent, for children among the Roma, Ashkali and Egyptian communities1. Despite the seriousness of the issue, there is a lack of appropriate responses and services to prevent, protect or reintegrate victims and witnesses of violence. The Qualitative Research on Social Norms around Gender-Based Violence and the Physical Punishment of Children in Kosovo2 undertaken in 2015, shows that violence persists in family settings with a long-term developmental impact on children and the wider society.

As a response to the current situation, including the COVID-19 crisis which is seen to have added the challenges to the situation, child protection actors and service providers, including government departments, NGOs and UN agencies in Kosovo are exploring how they can continue to provide support to children, families, and communities through the use of technology. This includes the need for a child helpline, which, over the last decade, have become increasingly important in responding to concerns raised by children and young people on a range of issues affecting their lives.

How can you make a difference?

Following the request received from the Prime Minister’s Office of Good Governance (PMOGG), UNICEF is recruiting an international consultant to conduct a feasibility assessment for the development of the roadmap to inform the operationalization of the Child Helpline in Kosovo.

One objective of the assignment is to review and compare different experiences and practices from a regional and broader context to allow understanding the functionality of different child helplines, including processes and procedures for protection of children online that are subject of violence, abuse, or exploitation, and to help contextualize the best approach that would fit into the Kosovo context for the

development of a functional Child Helpline.

The international consultant will work in close coordination with a local consultant who will be engaged to support the international consultant on technical, logistical, and other related aspects, including leasing and coordinating with PMOGG and other relevant partners from Kosovo institutions, civil society organizations, private sector, and other relevant actors to facilitate the process of development and design of the Child Helpline.

The PMOGG will have the ownership and lead the process and as needed will coordinate and consult with other related stakeholders, such as line Ministries and institutions, NGO’s and Civil Society Organizations, Telecommunications Companies (Public and Private), and will carry forward the recommendations and concrete actions, by also getting technical advice during the process of preparation of all necessary administrative and operational tools and documents to setup the structure of the Child Helpline.

To qualify as an advocate for every child you will have…

• Advanced academic degree in child protection related issues, social science, public health, or another relevant subject.
• Extensive knowledge and expertise in the field of Child Protection, with specific focus on violence against children
• Proven knowledge and expertise in conducting research and studies related to child protection issues, child helpline and VAC.
• Working experience with the Governments, UN and international agencies, CSO’s, Human and Children’s Rights, Child Protection on thematic related to abused, neglected, and exploited children
• Excellent inter-personal relations and consulting skills.
• Ability to work in a multi-disciplinary team and establish harmonious and effective working relationships. Fluent in English language

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.