International Consultant - Infrastructure& Connectivity IT Officer

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

Under the supervision of the head of IT Operations, the incumbent will provide technical support for the design, implementation and maintenance of the Country Office Network and connectivity infrastructure in the country office and, provide second level support to the field offices.

KEY ACCOUNTABILITIES (not all-inclusive)

• Manage the Infrastructure and Networking team to enable an excellent service to customers and compliance with corporate guidelines.
• Oversee the country office migration to a new VSAT network and new connectivity management platform (SD-WAN)
• Review, design, and implement a cybersecurity strategy in line with Corporate IT Security strategy.
• Review and create a Data Center optimization strategy at the CO, aiming at optimizing IT resources and cutting expenditure costs
• Review the existing installation and, design and implement improvements to support an excellent operation.
• Conduct regular maintenances, upgrades or enhancements of existing network and Data Center systems and applications
• Assess related training needs for staff and help develop appropriate training material;
• Lead and coordinate a team of IT support staff, including the capacity building of staff, to ensure individual, and team objectives are met.
• Deliver training and advice to colleagues and end-users of IT services,
• Proactively anticipate, resolve issues and ensure IT policies, procedures, systems and tools are accurately applied to assist WFP staff in conducting their work.
• Oversee the maintenance of systems and hardware by junior technology assistants to ensure technology is running effectively for WFP staff.
• Develop and deploy various documentation and equipment for use by WFP staff to ensure staff have access to the required IT services and products.
• Manage the implementation of new standard applications to provide WFP staff with the tools they need to perform effectively.
• Work with groups in IT service delivery and other staff to understand needs and support the development of integrated IT support services.
• Design, implement and support the development and implementation of plans to deliver a full range of IT services and improvements to methods and processes to meet operational requirements.
• Perform other related duties as the need arises

STANDARD MINIMUM QUALIFICATIONS

Work:

At least 3 years of experience in networking and infrastructure management.

Education:

University degree in computer science or related field.

Certification on CISCO networking, infrastructure and security (CCNA, CCNP, CCIE, etc)

Language:

English - Proficiency in both oral and written communication (Required).

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

Experience with standard WFP equipment and software packages and systems. General knowledge of UN system policies, rules, regulations and procedures.

CLOSING DATE

11 March 2021

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Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.