International Consultant for Accountability to Affected Populations (AAP), Office-based + travel, Internationals only

Provide technical leadership and support for AAP systems.

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UNICEF - United Nations Children's Fund

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Application deadline 29 days ago: Saturday 20 Jun 2026 at 20:55 UTC

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Overview

Provide technical leadership and support for AAP systems.

You have:

  • Advanced university degree (Master’s or higher) in Social Sciences, Communication for Development, Public Health, Anthropology, International Development, Humanitarian Affairs, Sociology, Political Science, or related fields.
  • Minimum of 8 years of progressively responsible professional experience in Accountability to Affected Populations (AAP), community engagement, RCCE, humanitarian programming, or social accountability.
  • Fluency in English is required.
  • Knowledge of local languages is an asset.
  • Strong analytical and facilitation skills.
  • Experience supporting inter-agency coordination mechanisms and multi-sector collaboration.

Contract

This is a Consultancy contract. More about Consultancy contracts.

Contract Duration: 6 months

Working arrangement: Office-based + travel to field locations

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

TERMS OF REFERENCE

Under the supervision of the Chief Social and Behaviour Change (SBC), and in close collaboration with programme sections, field offices, emergency teams, and inter-agency partners, the consultant will provide technical leadership and operational support to strengthen UNICEF South Sudan’s Accountability to Affected Populations (AAP) systems and community feedback architecture.

If you would like to know more about this consultancy, please review the complete Terms of Reference here: ToR TMC0003083.pdf

Minimum requirements:

Education:

  • Advanced university degree (Master’s or higher) in Social Sciences, Communication for Development, Public Health, Anthropology, International Development, Humanitarian Affairs, Sociology, Political Science, or related fields.

Work Experience

  • Minimum of 8 years of progressively responsible professional experience in Accountability to Affected Populations (AAP), community engagement, RCCE, humanitarian programming, or social accountability.
  • Demonstrated experience in establishing and operationalizing community feedback mechanisms in humanitarian settings.
  • Strong experience in community engagement, social listening, feedback systems, and adaptive programming.
  • Experience supporting inter-agency coordination mechanisms and multi-sector collaboration.
  • Proven experience in developing SOPs, frameworks, analytical reports, and operational guidance.
  • Experience in fragile or emergency contexts is highly desirable.
  • Previous experience with UNICEF or UN agencies is an asset.

Language Requirements:

  • Fluency in English is required.
  • Knowledge of local languages is an asset.

Knowledge/Expertise/Skills:

  • Strong analytical and facilitation skills.
  • Excellent interpersonal and coordination skills.
  • Strong report writing and communication skills.
  • Ability to work in multicultural and high-pressure environments.
  • Strong understanding of humanitarian principles, AAP commitments, and protection mainstreaming.

Desirables:

  • Familiarity with digital engagement platforms, social and community listening tools, or data-driven advocacy methods is an advantage.
  • Demonstrated ability to synthesize complex data and translate findings into actionable recommendations.
  • Excellent verbal communication skills and ability to facilitate workshops or learning sessions.
  • Experience in coordinating with governments, UN agencies, donors, and civil society organizations.
  • Ability to work collaboratively in diverse, multicultural teams.
  • Demonstrated adaptability and cultural sensitivity, with previous experience in humanitarian or emergency settings desirable.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):

Remarks:

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.

Potential interview questions

How have you successfully implemented community feedback mechanisms in humanitarian settings? This question assesses your experience and skills in establishing effective feedback systems. Share specific examples and the impact of your actions in these scenarios.
Can you describe a time when you coordinated with different stakeholders in a humanitarian context? This question evaluates your collaboration and coordination abilities. Pro members can see the explanation.
What strategies do you implement to ensure effective community engagement? Pro members can see the explanation. Pro members can see the explanation.
How do you handle multicultural teams in high-pressure situations? Pro members can see the explanation. Pro members can see the explanation.
What do you consider the most important aspects of AAP commitments? Pro members can see the explanation. Pro members can see the explanation.
Can you provide an example of synthesizing complex data into actionable recommendations? Pro members can see the explanation. Pro members can see the explanation.
What experience do you have with digital engagement platforms? Pro members can see the explanation. Pro members can see the explanation.
How do you ensure adherence to humanitarian principles in your work? Pro members can see the explanation. Pro members can see the explanation.
Added 1 month ago - Updated 1 month ago - Source: unicef.org