International Consultancy - Social & Behavior Change and Demand Knowledge Management, Eastern and Southern Africa Regional Office

Contract

This is a Consultancy contract. More about Consultancy contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

TERMS OF REFERENCE

Title of Assignment

SBC and Demand Knowledge Management - Individual Consultant

Hiring Section

ESARO SBC

Location

Remote / home-based

Duration

200 days within 11.5 months

Start/End Date

**From***:* 6/26/2023

To: 6/11/2024

Background and Justification

The COVID-19 pandemic and related disruptions, have placed enormous strain on health systems and contributed to nearly 67 million children missing out on life saving vaccines globally, and 48 million - East and Southern Africa (ESA) is the region with the second largest number of missed and zero-dose children. Furthermore, six twenty countries with the greatest burden of zero-dose children are in ESA. The Zero dose agenda is prioritized under the Regional Collaboration for Children (C4C) as part of the UNICEF Regional Office Management Plan 2022-2025. These include the two Regional Flagships (Learning and skills for all children and adolescents and Climate resilience, adaptation and children), which set themselves apart by the urgency and the transformational potential in all ESAR countries, and five Focus Areas, which represent areas for child rights that require continued and accelerated efforts in most countries or in a cluster of countries. The five focus areas are: Addressing maternal, neonatal and under-five mortality through primary health care; Reducing stunting in early childhood; Ending violence against girls, boys and women; Ending AIDS among children and adolescents, while improving sexual and reproductive health and rights (SRHR); Expanding national cash transfer programmes and cash-plus approaches to address multidimensional child poverty.

The UNICEF Social and Behavior Change programme is at the forefront of delivering social and behavior change results across the C4Cs, through different type of SBC and community engagement programmes and approaches. Key elements of success include ensuring that internal SBC KM platforms and systems are established and maintained to ensure that ESAR COs can effectively access existing guidance and tools when need be and that lessons learned and best practices are consistently captured and shared so that all ESAR COs can fully benefit from other countries experience.

Scope of Work

1) Goal and Objective

Under the supervision of the SBC Specialist for Immunization and Health, the consultant will provide technical assistance in all aspects of SBC knowledge management, ensuring that existing platforms are user-friendly, complete and timely updated, and that information is adequately and timely disseminated both within ESARO and UNICEF HQ.

The objectives of the consultancy are:

1. Improvement of the structure and content of the existing SBC repository of key documentation across the different Regional Priorities or C4Cs. 2. Expand and implement of the structure and content of the existing Demand TWG KM site to support the new focus on equity and routine immunization programme recovery 3. Support documentation of SBC interventions, best practices and human-interest stories 4. Prepare and disseminate the ESAR SBC Newsletter and ESAR Immunization Newsletter 5. Maintain the regional fund tracking tool and showcase available SBC human and financial resources in ESARO 6. Support KM capacity building and provide KM assistance to SBC teams at Country Offices in ESAR 7. Support the organization and facilitation of the regional SBC catch-up meetings and knowledge exchange events on priority topics for internal audiences and partners.

2) Provide details/reference to AWP areas covered: Knowledge management, documentation and dissemination of key SBC works are critical to support capacity building and facilitate learning across ESAR COs, including on strategies to reach zero-dose children and missed communities, integrated programme planning, human-centered design for gender-sensitive and equitable services, and lessons learned from COVID-19 and concurring emergencies.

3) Activities and Tasks:

1. Improvement of the structure and content of the existing SBC knowledge hub

Get acquainted with the HQ SBC sharepoint structure and content of the existing repository of key documentation to create links between the global and regional SBC knowledge hub Propose an update the existing knowledge hub to capture key SBC transition documents and align with HQ SBC sharepoint Implement agreed improvements on the existing repository and documents Upload any relevant documents shared by ESARO SBC team and COs Ensure that monitoring and tracking forms are updated Develop a user manual for the knowledge hub

2. Expand and implement of the structure and content of the existing Demand TWG KM site to support the new focus on equity and routine immunization programme recovery

Take stock of the existing Demand TWG site documents, and produce a user-friendly site map to orient new members Propose a user-friendly structure of the repository that supports the shift to routine immunization programme recovery Implement agreed improvements on the existing repository and documents.

Support documentation of TWG meetings and output, uploading relevant documents shared by ESAR and partners per new structure Facilitate the gathering, monitoring and tracking of associated behavioural and social data for presentation and onward sharing with WHO AFRO for inclusion in their dashboard Propose new visualization of available SBC data for the KM hub in line with the Caregiver Journey.

3. Support documentation of SBC interventions, best practices and human-interest stories

Support the identification of CO SBC interventions for addressing zero-dose, introducing new vaccines, Covid-19 lessons-learned, best practices and human-interest stories Support CO in the writing SBC intervention documentation, Covid-19 lessons-learned, best practices and human-interest stories to be showcased in various KM and dissemination channels such as SBC Works! Identify possible platforms to disseminate ESARO and CO SBC documentation, Covid-19 lessons-learned, best practices and human-interest stories externally Share relevant SBC information with other ESARO-sections, especially Health / EPI

4. Prepare and disseminate the ESAR SBC Newsletter and ESAR Immunization Newsletter

Track proposed CO contributions to the SBC quarterly newsletter Track proposed CO contributions to the ESAR Immunization Newsletter Support CO in the writing of human-interest stories to be showcased in the newsletter

5. Maintain the regional fund tracking tool and showcase available SBC human and financial resources in ESARO

In collaboration with ESARO SBC focal point, liaise with CO to collect information on available SBC human and financial resources in ESAR Collate and analyze the information provided by COs to finalize the 2023 and 2024 SBC at a Glance. Showcase available SBC human and financial resources in ESARO

6. Support KM capacity building and provide KM assistance to SBC teams at Country Offices in ESAR

Develop a short guide for COs with to support KM best practices Prepare and offer KM internal consultation to launch KM best practices guide and orient CO colleagues

7. Support the organization and facilitation of the regional SBC catch-up meetings and knowledge exchange events on priority topics for internal audiences and partners.

Support the identification of country and regional presentation for SBC catch meetings Prepare the agenda and compile presentations for regular catch-up meetings Archive presentations in the appropriate knowledge hub to facilitate dissemination and continued discussion

Payment Schedule

Outline the payment schedule to be followed. The payment schedule should include the deadlines for the completion of tasks/activities (deliverables). The information may also be incorporated into the above sample table, as applicable.

Indicate whether interim payments are linked to deliverables or whether payment is a lump sum on completion of deliverables. Indicate that payment is upon satisfactory completion of deliverables.

Please note that the final remuneration will be negotiated by HR.

Desired competencies, technical background and experience

1. Education: Social Science Degree or its equivalent is required; 2. Work experience: A minimum of 2 years of professional experience in Social and Behavior Change 3. Technical knowledge: Knowledge of the individual and social factors related to Social and Behavior Change, preferably but not necessarily in the region. Proven skills in communication, networking, and tools development. Proven skills in knowledge management and dissemination Proven ability to conceptualize, plan and execute ideas as well as ensure knowledge transfer. Strong writing skills. 4. Language: Oral and written proficiency in English. French and Portuguese are considered an asset.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

Core Competencies Builds and maintains partnerships Demonstrates self-awareness and ethical awareness Drive to achieve results for impact Innovates and embraces changes Manages ambiguity and complexity Thinks and acts strategically Works collaboratively with others

To view our competency framework, please visit here.

Administrative Issues

The Consultant will mostly be home-based with two five-days missions to Nairobi for working with ESARO SBC section. Travel will be in economy class. Regular remote meeting (at least on a weekly basis and frequency to be adjusted based on needs, at the request of the supervisor) will be organized to provide updates. The consultant will use his/her own office equipment. As most of the work will be done remotely, the consultant must have high internet connectivity and must be available/reachable online throughout the consultancy. As per UNICEF DFAM policy, payment is made against approved deliverables. No advance payment is allowed unless in exceptional circumstances against bank guarantee, subject to a maximum of 30 per cent of the total contract value in cases where advance purchases, for example for supplies or travel, may be necessary. for individual contracts. Selected candidates are subject to confirmation of fully vaccinated status against SARS-CoV-2 (Covid- 19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts. The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. No contract may commence unless the consultant provides a certificate of completion of a mandatory contract should have been obtained in the last three months.

Conditions

The consultant will be responsible for his/her own computer and additional specialized equipment to conduct the assignment. As per UNICEF policy, payment is made against approved deliverables. No advance payment will be allowed unless in exceptional circumstances against bank guarantee, subject to a maximum of 30 per cent of the total contract value in cases where advance purchases, for example for supplies or travel, may be necessary. The consultancy will not commence unless a contract is signed by both UNICEF and consultant. Under the consultancy agreements, a month is defined as 21 working days, and fees are prorated accordingly. Consultants are not paid for weekends or public holidays Consultants are not entitled to payment of overtime. All remuneration must be within the contract agreement. Conditions for individual contracts.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities,

This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

Qualified candidates are requested to submit a cover letter, CV or P11 form and Writing sample, preferably related to digital data analysis to the online recruitment portal (Talent Management System) or email provided ([email protected]).

Interested candidates to indicate their ability, availability, and rate (daily) expressed in US$ for international contract to undertake the terms of reference. The fees should be inclusive of other costs incurred such as travel or subsistence allowances for international consultants who are required to travel as per the TORs.

Risks

No specific risks are anticipated during this assignment except, in unlikely circumstances, delays in submission of deliverables. Effort will be undertaken to mitigate this by closely working with the consultant to ensure that each of the deliverables is submitted and available by the due date.

How to Apply Interested and qualified candidates should apply online using the button below. As part of their application, candidates should provide:

1. A cover letter that specifies how you meet the desired competencies, technical background and experience (no more than 2 pages) 2. A short CV (no more than 4 pages) 3. A financial proposal that should include the daily rate and total fees in USD for the assignment. (Any application without a financial proposal will not be considered) 4. 3 Referees.