Internal Engagement & Culture Change, P4 - TEC, Rome, Italy

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Are you an Advocacy expert with background in technical communication and culture change management interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organisation investing in its people?

If so, an exciting & fulfilling career awaits you! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.

DEADLINE FOR APPLICATIONS

Applications must be submitted by Sunday, 17 September 2023 (11 :59 PM CET )

WHO WE ARE

The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

WHY JOIN US?

• WFP is a 2020 Nobel Peace Prize Laureate
• WFP offers a highly inclusive, diverse and multicultural working environment
• WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities
• A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe
• We offer an attractive compensation package (please refer to the Terms and Conditions section).

ORGANIZATIONAL CONTEXT

The WFP Information & Technology (I&T) Strategy will reinforce the organization’s role as the leading organization in humanitarian emergencies, and by working through country offices and government systems, the strategy will also improve resilience and quality of life for those impacted by crises. The five I&T Objectives detailed in the strategy also address gaps identified by independent oversight. This includes the Strategic Evaluation of WFP's Use of Technology in Constrained Environments (2022). Reducing technology fragmentation, limiting friction in the process of innovating and scaling solutions, and striking down barriers for adopting digital technology in constrained environments were all noted as areas to improve. The challenge is now to begin implementing the I&T Strategy – a process that will require significant advocacy and culture change management across WFP.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The Technology Division (TEC) is continuing its transformational journey toward becoming a flexible, customer-centric, digital leader in the humanitarian field. This requires an expert who is skilled in advocacy, managing people, and technical communication. Under the direct supervision of the Chief Information Officer and Director of Technology, and in close coordination with the Communications, Advocacy and Marketing Division (CAM), the I&T Advocacy & Culture Change Lead will perform the following duties:

KEY ACCOUNTABILITIES (not all-inclusive)

• Provide direct support to the Chief Information Officer (CIO), and as part of the Technology Division leadership team, take responsibility for strategic positioning & messaging of key information and technology (I&T) workstreams and ensure comprehension of the overarching value add of I&T to WFP.
• Participate in building up advocacy, coordination, knowledge management, culture &engagement capacity across WFP.
• Oversee and guide the implementation of the TEC Engagement, Advocacy & Culture strategy though a team of TEC focal points in liaison with relevant partners across WFP to promote an informed and engaged cross-divisional community empowering WFP’s I&T Strategy 2023-2026.
• Act as lead liaison with key advocacy functions within WFP like PRO Disability Inclusion, CAM, the WFP Innovation Accelerator, and INK, to ensure TEC is actively informed, engaged, and compliant with corporate standards and practices.
• Participate with Regional Information and Technology Officers (RITOs) in the conceptualization and delivery of key and important regional I&T advocacy.
• Act as the global gatekeeper of WFP’s I&T brand identity, ensuring all new I&T projects at HQ and throughout the field accurately represent the vision and mission of the WFP I&T Strategy.
• Align all TEC’s key outward facing deliverables to WFP’s strategic vision & mandate.
• Actively monitor and digitally oversee the release of I&T advocacy outputs and readership for responsive strategy development.
• Develop consistent and accurate thought leadership in humanitarian digital technology and data, while adapting and updating content and events for diverse internal and external audiences.
• Work in close collaboration with advocacy counterparts to align activities and ensure a coherent approach to cross-divisional outreach and advocacy within WFP in relation to TEC workstreams and divisional/functional alignment with the I&T Strategy.
• Mitigate any reputational risk arising from the work of I&T function (internally &externally) by anticipating problem areas and providing tailored approaches to counter negative perceptions and sentiment when required.
• Engage internal partners to contribute to TEC campaigns when appropriate.
• Any other culture, advocacy & coordination tasks upon request.

DELIVERABLES AT END OF 2026:

• Successful implementation of advocacy, engagement, and culture initiatives to achieve the functional change process (all staff meetings, regional workshops, webinars, keynote speaking engagements by CIO, etc.) Enhancing the overall transformation of the I&T function in WFP.
• Support provided to HQ business functions/divisions, RBs & COs to conceptualize strategic achievement of outlined objectives in relation to the WFP I&T Strategy.
• Staff feel equipped, informed, and empowered to contribute to the WFP I&T Strategy.
• Senior leadership is advised on best advocacy practices to promote transformational change in I&T.
• Effective development and management of a team and network within the TEC Division.
• Senior management receives support on critical events, engagement & activities.
• Any other related duties as required.

QUALIFICATIONS AND KEY REQUIREMENTS

EDUCATION:

• Master’s Degree in Journalism, International Relations, Public Relations,or other relevant field.

EXPERIENCE:

• At least 8 years of progressively responsible experience in an international environment, with emphasis on advocacy for technical subjects including information technology.

LANGUAGE:

• Fluency (level C) in English language.

KNOWLEDGE & SKILLS

• Strong collaboration skills, working cross-functionally in WFP and within The Technology Division as well as convening cross-functional I&T stakeholders
• Keen understanding of the dynamics of intra-organizational culture within large international organizations.
• Exemplary writing and copy-editing skills in English at native level;
• Ability to offer robust advice to senior management on sensitive issues;
• Ability to function calmly and effectively under stress
• Ability to manage multiple streams of work simultaneously
• Creative, with the ability to think analytically and laterally;
• Field experience and/or strong experience liaising with the field;
• Knowledge of technology pain points and opportunities;
• Experience managing teams with related areas of expertise;
• Solid project management experience;
• Ability to design clear and compelling information products and find innovative ways to communicate for culture change;
• Proactive and able to seek out advocacy opportunities.
• Adaptable, resourceful, driven, with a strong sense of ownership and dedication to personal excellence and constant improvement;
• Excellent communication skills, confident in contributing ideas and working in a collaborative way;

WFP LEADERSHIP FRAMEWORK

These are the common standards of behaviour that guide HOW we work together to accomplish our mission.

Leads by Example with Integrity

Drives Results and Delivers on Commitments

Fosters Inclusive and Collaborative Teamwork

Applies Strategic Thinking

Builds and Maintains Sustainable Partnerships

Lives the WFP values and shows humanity and integrity by role modelling care for others

Delivers on commitments and adapts readily to change

Is inclusive and collaborative, and contributes to a culture of learning and personal growth

Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things

Builds and nurtures external partnerships and collaborates with partners to deliver common objectives

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.

TERMS AND CONDITIONS

• A Limited Fixed-Term Appointment (LFT) position is a non-mobile staff appointment in the international professional category for a limited period of up to 2 years.
• WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org) including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.
• The selected candidate will be required to relocate to Rome, Italy to take up this assignment.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, language skills and UN Grade (if applicable)
• Once your profile is completed, please apply, and submit your application
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at [email protected] in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.