Internal Communications Specialist
Develop and roll-out an internal communications strategy at OCHA.
Overview
Develop and roll-out an internal communications strategy at OCHA.
You have:
- Advanced university degree (Master's degree or equivalent) in communication, journalism, international relations, public administration or related field is required.
- Minimum of five years of progressively responsible experience in public information, communications, journalism, international relations, public relations, digital media, marketing or related area is required.
- Experience in conceptualizing, designing and producing communications materials for targeted audiences is required.
- Fluency in English (both oral and written) is required.
- Knowledge of French or Arabic is desirable.
- Knowledge of another UN official language is an advantage.
Result of Service The ultimate result of service will be the development and roll-out of an internal communications strategy supporting OCHA in its efforts to improve organizational culture and promote two-way communication across the organization. Development of an internal communications product matrix. Internal communication at all levels is strengthened, resulting in alignment of messaging.
Work Location remote
Expected duration Four (4) months consultancy from September to December 2022
Duties and Responsibilities The Office for the Coordination of Humanitarian Affairs (OCHA) is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts.
OCHA is conducting a review of its communication practices to support the transformation of its organizational culture in line with the United Nations' values & behaviors framework and the implementation of its revised People Strategy.
Duties and Responsibilities
The communications specialist will be responsible for the following: - Conduct a comprehensive review of current internal communication initiatives undertaken by different OCHA HQ Divisions - Develop an internal communication strategy to be implemented by OCHA as part of efforts to improve organizational culture and promote two-way communication among leaders, managers, and employees. - Produce and ensure quality control of internal communication materials and products.
Qualifications/special skills Academic Qualifications: Advanced university degree (Master's degree or equivalent) in communication, journalism, international relations, public administration or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. Experience: A minimum of five years of progressively responsible experience in public information, communications, journalism, international relations, public relations, digital media, marketing or related area is required. Experience in conceptualizing, designing and producing communications materials, and related documents for targeted audiences is required. Experience in communications, including internal communications, at the United Nations or other international organizations is desirable. Language: For this vacancy fluency in English (both oral and written) is required. Knowledge of French or Arabic is desirable. Knowledge of another UN official language is an advantage.
No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| Can you explain a time when you developed a communication strategy? | The interviewer wants to assess your experience and approach to strategic communication development. | Discuss your thought process, the stakeholders involved, and the outcome. |
| How have you ensured the quality of communication materials in your past positions? | This question evaluates your attention to detail and quality control processes. | Pro members can see the explanation. |
| Describe a situation where you had to align messaging across different teams or departments. | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to gather feedback on internal communications? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you share an experience where you faced challenges in internal communications and how you overcame them? | Pro members can see the explanation. | Pro members can see the explanation. |