Internal Communication Specialist

Support the implementation of UNEP’s internal communications strategies for global personnel.

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UNEP - United Nations Environment Programme

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Application deadline 3 months ago: Thursday 5 Mar 2026 at 00:00 UTC

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Overview

Support the implementation of UNEP’s internal communications strategies for global personnel.

You have:

  • Minimum of three years of work experience in public media and/or mass communications for an organization or related area is required.
  • Experience in internal communication for an organization is desirable.
  • Experience in managing online, hybrid, and in-person internal communication activities (including events) across locations and time zones is desirable.
  • Understanding of Microsoft applications and ability to adapt to technological changes is required.

Contract

This is a UNV contract. More about UNV contracts.

The incumbent will support the implementation of UNEP’s internal communications strategies, reaching more than 3,000 personnel in Nairobi and across 42 global duty stations, including regional and country offices. They will manage both virtual and in-person events, such as the monthly Global Townhall chaired by the Executive Director and moderated by the Chief of Staff on Microsoft Teams, as well as coordinate dialogues aligned with UNEP’s three core pillars: climate, nature, and pollution, and commemorative activities for major UN International Days. They will develop promotional materials and run-of-show documents, liaise with vendors to procure branded event materials, oversee event budgets, and provide moderation support when required. Additionally, they will collaborate closely with colleagues to organize webinars, trainings, and meetings, while producing content for internal communication platforms, including weekly newsletters, the UNEP intranet, and iSeek.

Under the direct supervision of the Chief of Digital Strategy, the UN Volunteer will undertake the following tasks:

Content and activity implementation: • Plan and implement content and activities against the internal communication strategy and defined objectives and targets, tracking progress on the status of strategy implementation and resource mobilization; • Work in close coordination with all UNEP offices, divisions, regions, and associates.

Strategy implementation: • Implement, monitor, and revise an internal communication strategy for UNEP, undertaking broad consultation with stakeholders as required, and advising and ensuring appropriate tools and channels are used throughout the organization in accordance with appropriate governance/guidance.

Event production and communication support: • Support the planning and execution of communications-related events. • Perform the function of a communication officer and undertake other duties asassigned and when required.

UNEP and UN system communication coordination: • Support the coordination of communication mandates and activities between UNEP and the rest of the UN system of organisations, including oversight of shared tools like SharePoint and Trello. • Support newsletter work related to defined audiences, with a focus on staff and key moments, such as the UN Environment Assembly and World Environment Day. • Perform other relevant duties as assigned.

Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and taking an active part in UNV activities (for instance, in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Reflect on the type and quality of voluntary action that they are undertaking, including

participation in ongoing reflection activities; • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible

Adaptability and Flexibility Client Orientation Commitment and Motivation Communication Creativity Planning and Organizing Professionalism Respect for Diversity Technological Awareness

A minimum of three years of work experience in public media &/or mass communications for an organization or related area is required. • Experience in internal communication for an organization is desirable. • Experience in managing online, hybrid, and in-person internal communication activities (including events) across locations and time zones is desirable. • Understanding of Microsoft applications and ability to adapt to technological changes is required.

The contract lasts for the period indicated above, with the possibility of extensions subject to the availability of funding, operational necessity, and satisfactory performance. However, there is no expectation of renewal of the assignment. A UN Volunteer receives a Volunteer Living Allowance (VLA) per month and is paid at the end of each month to cover housing, utilities, transportation, communications, and other basic needs. The VLA can be computed by applying the Post-Adjustment Multiplier (PAM) to the VLA base rate of US$1,602. The VLA base rate is a global rate, while the PAM is country-specific and fluctuates on a monthly basis according to the cost of living. This method ensures that international UN Volunteers have comparable purchasing power at all duty stations, irrespective of varying costs of living. The PAM is established by the International Civil Service Commission (ICSC) and is published at the beginning of every month on the ICSC website http://icsc.un.org. For example, kindly enter the link Calculator.

In non-family duty stations that belong to hardship categories D or E, as classified by the ICSC, international UN Volunteers receive a Well-Being Differential (WBD) on a monthly basis.

Furthermore, UN Volunteers are provided a settling-in-grant (SIG) at the start of the assignment (if the volunteer did not reside in the duty station for at least 6 months prior to taking up the assignment) and also in the event of a permanent reassignment to another duty station. UNV provides life, health, and permanent disability insurances as well as assignment travel, annual leave, and full integration in the UN security framework (including residential security reimbursements). UN Volunteers are paid a Daily Subsistence Allowance at the UN rate for official travels, flight tickets for the final repatriation travel (if applicable). A resettlement allowance is paid for satisfactory service at the end of the assignment. UNV will provide, together with the offer of assignment, a copy of the Conditions of Service, including the Code of Conduct, to the successful candidate.

Disclaimer The United Nations Volunteers programme (UNV) is an equal opportunity programme which welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, nationality, and culture.

Potential interview questions

Can you describe your experience with managing internal communications in a global organization? The interviewer seeks to understand your relevant experience in this field. Discuss specific examples of your previous work and how it applies to the role.
How do you handle communication challenges in hybrid or remote settings? This assesses your adaptability and problem-solving skills in changing environments. Pro members can see the explanation.
What tools have you used for event planning and communication in your previous roles? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you successfully collaborated with a diverse team? Pro members can see the explanation. Pro members can see the explanation.
How do you ensure that communication strategies align with organizational objectives? Pro members can see the explanation. Pro members can see the explanation.
What methodologies do you use to evaluate the success of communication initiatives? Pro members can see the explanation. Pro members can see the explanation.
Describe a challenging event you managed and how you overcame the difficulties. Pro members can see the explanation. Pro members can see the explanation.
What role do you think creativity plays in internal communications? Pro members can see the explanation. Pro members can see the explanation.
Added 4 months ago - Updated 3 months ago - Source: unv.org