Intern - Process Innovation

Assist with process innovation and program support activities.

This opening expired 1 year ago. Do not try to apply for this job.

UN OSAA - Office of the Special Adviser on Africa

Open positions at UN OSAA / Open positions at UN
Logo of UN OSAA

Application deadline 1 year ago: Thursday 6 Mar 2025 at 04:59 UTC

Open application form

Overview

Assist with process innovation and program support activities.

You have:

  • Must be enrolled in or completed a graduate program or final academic year of a first university degree.
  • Good knowledge of standard software applications, especially MS Word, MS PowerPoint, and MS Teams.
  • Fluency in spoken and written English is required, knowledge of another UN language is an advantage.
  • Must be able to provide proof of educational requirements in the application.

Contract

This is a I-1 contract. It usually requires 0 years of experience, depending on education. More about I-1 contracts.

Work Location

This internship is designed to be in-person and full-time (35 hours) but can be adjusted based on request by the successful candidate.

Expected duration

3-6 months

Duties and Responsibilities

The intern reports to the Special Assistant of the Under-Secretary-General and will: 1. Contribute to the definition of Standard Operational Procedures: Assist in the documentation of existing procedures and the definition of new standard operational procedures, including streamlining processes and identifying opportunities for enhanced efficiency and effectiveness in process management. 2. Contribute to process innovation: Support process innovation efforts through the use of AI and process automation to improve delivery and reduce redundancies. 3. Contribute to programme support: Participate in programme support activities by supporting the organization of events and meetings, procurement processes, outreach to stakeholders, etcetera.

Qualifications/special skills

Applicants must meet one of the following requirements: (a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor’s degree or equivalent). Applicants to the UN Internship Programme are not required to have professional work. experience. However, a field of study that is closely related to the type of internship that you are applying for is required. Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master’s or Ph.D. Programme or equivalent, or have completed a Bachelor’s, Master’s or PH.D. Programme. Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you will have to provide an official certificate at a later stage. Applicants should have good knowledge of standard software applications, especially MS Word, MS PowerPoint, and MS Teams.

Languages

English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of an additional official UN language is an advantage. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat.

Additional Information

One intern will be recruited per quarter. If you are available in the second, third or fourth quarter of 2025, please consider applying to this position and inform of your availability in your cover letter.

Intern Specific text

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Potential interview questions

Can you describe a time when you contributed to improving a process? The interviewer wants to assess your experience with process improvement. Share a specific example of a process you improved and the impact it had.
What tools or methods have you used for process documentation? This question evaluates your familiarity with documentation practices. Pro members can see the explanation.
How do you manage competing deadlines and priorities in a project? Pro members can see the explanation. Pro members can see the explanation.
Can you explain the importance of stakeholder engagement in program support? Pro members can see the explanation. Pro members can see the explanation.
What is your understanding of process innovation and its benefits? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: careers.un.org