INTERN - MANAGEMENT AND PROGRAMME ANALYSIS

Contract

This is a I-1 contract. It usually requires 0 years of experience, depending on education. More about I-1 contracts.

Work Location

In-person in New York (full time internship assignment).

Expected duration

We recruit interns for assignments of at least 3 months. Please note that start and end dates are flexible: • Summer (May/June 2024 to August/September 2024) PLEASE NOTE: We are seeking interns who are available for our Summer 2024 session. Applications will be reviewed on a rolling basis, with the aim of finalizing a selection by mid-March 2024. We encourage eligible candidates to apply as soon as possible.

Duties and Responsibilities

Org. Setting and Reporting The mission of the United Nations Department of Operational Support (DOS) is to help Secretariat entities, including peace operations, departments, and offices, succeed by providing rapid, effective, efficient, and responsible support services. Its core services include supply chain management, operational human resources management, health-care management, support for uniformed capabilities, support to entities in special situations, information and communications technology (ICT) support, and UNHQ facility management. A core role of the Division for Special Activities (DSA) is to lead the Department’s efforts to further review, develop, and enhance the UN Secretariat’s global operational support architecture, in partnership with regional commissions, offices away from headquarters, and peace operations. Within DSA, the Resource Planning and Analysis Section (RPAS) focuses on continued change management efforts and cross-functional enhancements to increase the integration, harmonization, improvement, and simplification of operational support at various levels and across all stakeholders, including the wider UN system. More information on the work of the team can be found in the Secretary-General’s report on Improving service delivery in the United Nations: development of the Secretariats’ global operational support architecture (A/78/391) The internship is unpaid and full-time. Interns work four to five days per week (20 to 35 hours), with supervision and support of a staff member. We also can consider part-time or remote internship modalities. Responsibilities: The intern(s) will contribute to Section’s project assignments in various areas that may continue to evolve over time. Intern(s) will also have opportunities to learn about the United Nations overall. Area 1: Strategic and Project Support • Help gather and analyze information on key resources and standards across functional areas and entities; • Help monitor the progress of key service improvement efforts and identify innovations in service delivery across the Secretariat; • Provide support on other key programmes or projects – including the data analysis and visualization of datasets; and • Support the design, drafting, and implementation of other service improvement initiatives. This area resembles consulting-like work, and draws on conceptualization, PowerPoint, and project management skills. Area 2: Analytics on Operational Performance • Support the team in operational performance setting, including data preparation; • Help develop surveys, data models, dashboards, and visualizations; and • Support data optimization, metrics development, and predictive analysis. Area 3: Communications and Design • Support the development and implementation of larger communication strategies and efforts; • Design core products that help share the progress and success of service improvements across the Secretariat; • Design and prepare content/copy for briefings, presentations, fact sheets, snapshots, articles, and other internal and external communications materials; • Support the development of a platform to highlight and disseminate innovative practices across the Secretariat; and • Provide design support across a range of print and online products. This track resembles consulting-like work, and draws on conceptualization, PowerPoint, and graphic design / web design skills.

Qualifications/special skills

We are open to a broad range of educational backgrounds. Typically, our interns are pursuing studies in the following areas: Area 1: Strategic and Project Support We seek candidates with relevant coursework in Business Administration, Management, Strategy Development, Project Management, Operations Research, or Public Administration Area 2: Analytics on Operational Support We seek candidates with relevant coursework in Computer Science, Economics, Statistics, Operations Research, Engineering, Mathematics, Data Visualization or Analytics Area 3: Communications and Design We seek candidates with relevant coursework in Communication, Journalism, International Relations, Web Design, Graphic Design, Data Visualization, Marketing Please note that to qualify for an internship with the United Nations Internship Programme, applicants must meet the following requirements: 1) Applicants must meet one of the following requirements: (a) be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in the final academic year of a first university degree programme (minimum Bachelor's degree or equivalent); or 2) Be computer literate in standard software applications, especially MS Excel, and ideally also SAP; 3) Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and 4) Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views. Candidates for our internship positions are not required to have significant professional experience, though it can be an advantage if you have interests, skills and knowledge in the areas below: Area 1: Strategic and Project Support • Keen interest in strategy development and management • Interest or experience in data-driven decision-making, continuous improvement, innovation • Knowledge of project management techniques and approaches • Strong knowledge of key business tools (e.g. Excel, PowerPoint) • Experience with working in strategy consulting-like projects can be an advantage Area 2: Analytics on Operational Performance • Keen interest in analytics, information management, visualization, and performance management • Strong knowledge of data management techniques, quantitative analysis, and methods • Knowledge of key business tools (e.g. Excel, PowerPivot, PowerPoint) • Knowledge of analytics tools (e.g. Microsoft SQL, PowerBI, SAP Business Objects, Tableau, Qlik) • Experience in management analytics, visualization, or survey design can be an advantage Area 3: Communications and Design • Keen interest in strategic communications • Strong knowledge of communications platforms and tools • Strong knowledge of key business tools (e.g. Excel, PowerPoint) • Experience in developing communications content.

Languages

English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of an additional official UN language is an advantage. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat.

Additional Information

A completed online application is required (Cover Note and Candidate Profile). Incomplete applications will not be reviewed. The Cover Note must include: • Degree Programme (What are you currently studying) • Graduation Date (When will you graduate from your current programme or when did you graduate from the programme) • Explain why you are the best candidate for this specific internship • Explain your interest in the United Nations Internship Programme In your online Personal History Profile, be sure to include all past work experiences, IT skills, and three references. Due to the high volume of applications received, ONLY successful candidates will be contacted. Applicants who are children or siblings of a staff member shall not be eligible to apply for an internship at the United Nations. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Visa and Work Authorization Mandatory Requirements: Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. For internships in the United States of America, interns who are not United States citizens, permanent residents or not currently in the United States on a nonimmigrant visa status will be required to obtain a G-4 visa. If already in the United States of America on another non-immigrant visa status other than G-4, interns will be responsible for ensuring that they have a valid visa, and if required, employment authorization, allowing them to undertake the internship. Terms of the internship programme: -The minimum duration of this internship is three months, which can be extended up to a total period of six months. -For this internship, interns are expected to work on a full-time basis, under the supervision of a staff member at an appropriate level. The working hours will be discussed with your supervisor at the time of the interview, but the preference will be for interns to work during regular office hours. -A record of attendance shall be maintained by the receiving entity in order to ensure that the intern meets this requirement. -Interns serving in one entity do not have a right to transfer to another entity. -Full provisions related to the conditions and terms of the United Nations Internship Programme can be accessed on the following link: https://undocs.org/ST/AI/2020/1

Intern Specific text

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.