INTERN - Knowledge Management

Contract

This is a I-1 contract. It usually requires 0 years of experience, depending on education. More about I-1 contracts.

Org. Setting and Reporting If you are passionate about Procurement, Logistics, Fleet Management, Property Management and Warehouse Management and other related topics, in support of making a lasting difference for Palestine refugees, an internship with UNRWA will give you the opportunity to work on the provision of advice, training and assistance on matters and policies relating to UNRWA's mandate and areas of operation within the Central Support Services Division, in UNRWA-HQ Amman. UNRWA human development and humanitarian services encompass primary and vocational education, primary health care, relief and social services, infrastructure and camp improvement, microfinance and emergency response, including in situations of armed conflict. The mandate of the Central Support Services Division (CSSD) is to ensure continued efficient, effective and high-quality support for substantive programmes in Headquarters and Field Offices in the areas of procurement, travel management, and other general administrative services. CSSD is composed of 70 staff members.

Responsibilities Implementation of the Knowledge Management CSSD project

• Support CSSD teams in management of the implementation of the CSSD knowledge management projects.
• Identify and analyze existing tools, guidance, documents in the procurement, administrative and policy areas.
• Support in editing, proof reading and writing memos, publications, knowledge products, reports, presentations, and different enhanced communication.
• Propose and promote creative solutions for knowledge management in the CSSD division.
• Provides assistance in drafting of reports, correspondence and communication to internal stakeholders.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Assists with visualizations and updating information material such as web pages or brochures. Support the establishment of Communities of Practice and monitor communication
• Support the development of the CSSD Communities of Practice (CoP) initiatives and coordinate with field offices and different users.
• Support in the development of online tools and communication on new policies and guidance on CSSD intranet Project Management, KM monitoring and Reporting
• Review and monitor the KM project and follow up on implementation of online tools in coordination with ITMD.
• Cooperate with ITMD on KM issues and online tools monitoring

• Support coordinate projects and developments of online tools.

  Competencies Advanced level of analysis and understanding skills

• Knowledge of Microsoft Office
• Communication skills

• Analyzing

  Education Advanced university degree (Master's degree or equivalent) or PhD from an accredited educational institution in business administration, public administration. Knowledge Management qualification or experience would be considered an asset.

  Work Experience No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.

  Languages Applicants should demonstrate excellent English communication skills, both orally and in writing, including the ability to draft documents in English.

  Assessment Potential candidates will be contacted by the Hiring Manager directly for further consideration.

  Special Notice Interns are not financially remunerated by the UNRWA. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. In the context of the COVID-19 pandemic, applicants may be requested to undertake the internship remotely in view of constraints regarding visa issuance, international travel and access to UN premises. Applicants must be willing and prepared to undertake the internship remotely for a part or the entirety of the internship. A completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed. The Cover Note must include: •Degree Programme (What are you currently studying? Include any relevant course work •Graduation Date (When will you graduate or when did you graduate from the programme?) •Explain why you are the best candidate for this specific internship, including any relevant internship or other experience. •Explain your interest in the UNRWA Internship Programme. In your online Personal History Profile, be sure to include all past work and academic experiences, and three references. Due to the high volume of applications received, ONLY successful candidates will be contacted. Only those applicants shortlisted for interview will be contacted.

  United Nations Considerations Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.