Intern, Infrastructure Operations & Automation-Dallas, TX

Support enterprise infrastructure operations through monitoring and documentation.

AHA - American Heart Association

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Overview

Support enterprise infrastructure operations through monitoring and documentation.

You have:

  • Seniors, and graduate students pursuing a degree in Information Technology, Computer Science, Engineering, or related field. Network engineer student with coding application skills strongly preferred.
  • Interest in infrastructure, cloud platforms, and enterprise IT operations.
  • Basic understanding of operating systems, networking concepts, or cloud fundamentals.
  • Ability to follow structured processes and document work clearly.
  • Experience working with databases and electronic reporting tools.
  • Strong analytical and problem-solving skills.
  • Ability to communicate information accurately and effectively to multiple audiences.
  • Required Equipment: Reliable WiFi Connection and reliable transportation.
  • Minimum availability of 25 hrs/wk, M-F between the hours of 8:30am-5pm CT.
  • Must be legally authorized to work in the United States for any employer without sponsorship, now or in the future.

Potential interview questions

Describe a time you diagnosed a problem in a tech system. To gauge your problem-solving skills and technical understanding. Focus on your thought process, the actions you took, and the outcome.
How would you approach documenting a new process you developed? To assess your communication and documentation abilities. Pro members can see the explanation.
What tools do you usually use for monitoring system health? Pro members can see the explanation. Pro members can see the explanation.
Tell me about your experience with cloud technologies. Pro members can see the explanation. Pro members can see the explanation.
How do you prioritize tasks when faced with multiple deadlines? Pro members can see the explanation. Pro members can see the explanation.
What steps would you take if you discovered a system was down? Pro members can see the explanation. Pro members can see the explanation.
Explain a technical concept to someone who is not IT-savvy. Pro members can see the explanation. Pro members can see the explanation.
Describe your ideal work environment in terms of collaboration and communication. Pro members can see the explanation. Pro members can see the explanation.
Added 26 days ago - Updated 4 days ago - Source: heart.org