Intern - Information Communication and Technologies

Contract

This is a I-1 contract. It usually requires 0 years of experience, depending on education. More about I-1 contracts.

Work Location

The Hague

Expected duration

3-6 months

Duties and Responsibilities

The International Court of Justice is the principal judicial organ of the United Nations. It is composed of 15 judges, elected by the General Assembly and the Security Council. The Court has a twofold role: first, to settle, in accordance with international law, legal disputes submitted to it by States; and, second, to give advisory opinions on legal questions referred to it by duly authorized United Nations organs and specialized agencies. The Court is the only principal organ of the United Nations not serviced by the Secretariat. The Court has its own administration, the Registry, which provides judicial support to the Court and acts as a permanent administrative organ. The Registry is headed by a Registrar, elected by the Court. Under the close supervision of an ICT Division Staff Member, the incumbent contributes to all/any ICT tasks and related activities as below: 1) Assisting with troubleshooting computer hardware and software. 2) Setting up computer laptops and mobile devices and contribute to administer endpoints in Microsoft Intune. 3) Setting up teleconference & video conference meetings (e.g. MS Teams, Cisco Webex, Zoom). 4) Ad hoc end-user support via email, MS Teams, Skype for Business, Ticketing system, phone or in-person. 5) Ensuring requests are properly opened, resolved in a timely manner, documented and closed in the ticketing system. 6) Provide assistance in the improving of the ICT Division's Service Management (ITIL based) resources and capabilities by a) assisting in the definition of processes b) assisting in drafting guidelines; 7) Provide assistance in implementing IT governance recommendations; 8) Perform other tasks as required.

Qualifications/special skills

The incumbent must have completed minimum a bachelor’s degree or equivalent, preferably in Information technology or any related field. Recent completion or enrolment in a Master’s program in the same field will be considered as an advantage. No professional work experience is required.

Languages

English and French are the official and working languages of the International Court of Justice. A good command of either English or French and a sound working knowledge of the other language is required. Knowledge of Dutch is desirable; knowledge of other official languages of the United Nations would be an asset.

Additional Information

Not available.

Intern Specific text

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.