Intern in the Strategy and Transformation Office, Knowledge Management
Support Knowledge Management at ESOC for 3 months
Overview
Support Knowledge Management at ESOC for 3 months
You have:
- You must be a university student, preferably in your final or second-to-last year of a university course at Master’s level and you need to remain enrolled at your University for the entire duration of the internship.
- A good knowledge of English or French is required.
- Knowledge of another Member State language would be an asset.
- A STEM background is an asset.
- Knowledge Management experience is required.
- You need to be a national from one of the listed countries to apply.
Contract
This is a Internship contract. It usually requires 0 years of experience, depending on education. More about Internship contracts.
Internship Opportunity in the Directorate of Operations.
Location
Darmstadt Our team and mission
This position is based at the European Space Operations Centre (ESOC) - Darmstadt, Germany
Under the direct authority of the Director of Operations, the Strategy and Transformation Office is responsible for preparing and formulating strategies in collaboration with the Director and the Management Team, and providing the Directorate’s overarching coordination function.
The main responsibilities of the Strategy and Transformation Office, which works directly with the Director of Operations are: Preparing and formulating strategies in collaboration with the Director and the Operations Directorate (D/OPS) Management Team.
This includes:
- formulating, communicating and evolving the Directorate’s overall strategy. Leading the Directorate’s strategy evolution;
- establishing and leading the Directorate Innovation Governance e.g. through D/OPS-wide innovation cups;
- coordinating the strategic planning and implementation of the Directorate Research and Technology (R&T) activities, in close cooperation with the relevant other ESA actors.;
- fostering the development and supporting the establishment of the Directorate’s strategic partnerships. Coordinating and fostering cooperation and exchange with academia, other space agencies, and industry;
- developing the Directorate’s Business Intelligence, by monitoring and analysing the external and internal environment and overlooking the socio-economic impact of the Directorate’s business;
- economic impact of the Directorate’s business.
Managing the Directorate’s governance process with respect to the Mission Operations Infrastructure (the overall system infrastructure that is required to operate space missions)
- Investment and Core Technical Expertise strategic planning and budget management.
Candidates interested are encouraged to visit the ESA website: http://www.esa.int
Field(s) of activity for the internship
Topic of the internship: Knowledge Management
You will work at the European Space Operations Centre (ESOC): the main mission control centre for the European Space Agency (ESA). ESOC’s primary function is to operate unmanned spacecraft on behalf of ESA as well as launch and early orbit phases. ESOC plays the role of a sole service provider and its resources are dedicated to mission operations. One of the challenges of this environment is the capturing and dissemination of the vast amounts of knowledge collected as part of this work. You will enjoy a 3 month project supporting Knowledge Management at ESOC, whose aims will be defined depending on your skills.
Behavioural competencies
Result Orientation Operational Efficiency Fostering Cooperation Relationship Management Continuous Improvement Forward Thinking
For more information, please refer to ESA Core Behavioural Competencies guidebook
Education
You must be a university student, preferably in your final or second-to-last year of a university course at Master’s level and you need to remain enrolled at your University for the entire duration of the internship.
Additional requirements
The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another Member State language would be an asset.
A STEM background is an asset.
Knowledge Management experience.
Other information
ESA is an equal opportunity employer, committed to achieving diversity within the workforce and creating an inclusive working environment. We therefore welcome applications from all qualified candidates irrespective of gender, sexual orientation, ethnicity, beliefs, age, disability or other characteristics. Applications from women are encouraged.
At the Agency we value diversity, and we welcome people with disabilities. Whenever possible, we seek to accommodate individuals with disabilities by providing the necessary support at the workplace. The Human Resources Department can also provide assistance during the recruitment process. If you would like to discuss this further, please contact us via email at [email protected].
Please note that applications are only considered from nationals of one of the following States: Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, and the United Kingdom. Nationals from Latvia, Lithuania, Slovakia and Slovenia, as Associate Member States, or Canada as a Cooperating State, can apply as well as those from Bulgaria, Croatia and Cyprus as European Cooperating States (ECS).
Potential interview questions
| Can you describe a project where you had to manage knowledge effectively? | This question assesses your experience in knowledge management. | Discuss a specific instance where you successfully organized and disseminated knowledge. |
| How do you approach strategy formulation in a team setting? | The interviewer wants to understand your collaborative approach to strategy development. | Pro members can see the explanation. |
| What techniques do you use to analyze operational efficiency? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time when you fostered cooperation among team members. | Pro members can see the explanation. | Pro members can see the explanation. |
| What is your understanding of innovation governance? | Pro members can see the explanation. | Pro members can see the explanation. |