Intern in the Quality Department, Galileo Ground Segment and Quality Management System

Internship

Overview

Assist in the digital transformation of Galileo Ground Segment and Quality Management System.

You have:

• Must be a university student, preferably studying at master’s level, and enrolled at your University for the entire duration of the internship.
• Good knowledge of English or French; knowledge of another ESA Member State language is an asset.
• Knowledge and background in IA is required.
• Some knowledge on System Engineering and Product Assurance would be an asset.

Contract

This is a Internship contract. It usually requires 0 years of experience, depending on education. More about Internship contracts.

Location ESTEC, Noordwijk, Netherlands

Our team and mission

The Product Assurance & Safety Offices coordinate and supervise the Product Assurance & Safety (PA&S) activities for the respective programmes and projects in the relevant application directorate and represent the directorate in all corporate activities in the PA&S domain, including Quality Management. The Heads of the PA&S Office report functionally to the respective director of the relevant programme directorate.

The PA&S Offices are responsible for the assurance of all space relevant aspects within the associated directorates and support the Independent Safety Office regarding Space Debris Mitigation and Safety activities.

Heads of PA&S Offices are the QMS Managers of the relevant application directorate, ensuring maintenance and certification of the QMS and reporting directly to the relevant director on urgent matters.

Galileo is Europe’s own global navigation satellite system, providing a highly accurate, guaranteed global positioning service under civilian control. Galileo is interoperable with GPS and Glonass, the US and Russian global satellite navigation systems. By offering dual frequencies as standard, Galileo can deliver real-time positioning accuracy down to the metre range.

Candidates interested are encouraged to visit the ESA website: http://www.esa.int

Field(s) of activity for the internship

Topic of the internship: Digital transformation of processes in Galileo Ground Segment and Galileo Quality Management System

This internship offers a unique opportunity to immerse yourself in agile task management and information exchange within a dynamic, multi-faceted system. You will focus on adapting JIRA, a robust task management tool, to optimise task management, enhance team collaboration, and streamline communication across various projects and teams. A key aspect of the role involves leveraging advanced scheduling and resource management functionalities through tools such as BigPicture.

Activities

Your job will involve the analysis of existing processes in the Ground Segment, Galileo Quality Management System and possibly beyond to other segments with users to identify needs, streamlining them, and putting them in the context of other processes, linking them as necessary. You will design a project based on JIRA, and possibly other tools used (Teams, Microsoft Office 365) that meets those needs. This will involve developing workflows to monitor key project stages, from design, issue tracking, deployment, testing, and validation. Additionally, you will set up automated reporting mechanisms to give stakeholders real-time updates on project progress and identify potential task or scheduling conflicts.

This internship provides hands-on experience in optimizing an essential tool for real-world applications. You will gain valuable skills in JIRA customization, project management methodologies, and effective communication strategies. Moreover, this role will help you develop problem-solving and analytical abilities as you navigate the challenges of managing a multi-project, multi-team environment. This position is ideal for candidates looking to apply theoretical knowledge to practical, agile development environments and information systems.

Learning objectives

Understanding the multiple processes that work together to control the development of a large ground segment for Satellite navigation. Insights into Management, Engineering, Development and Qualification processes for Satellite-based systems.

Behavioural competencies

Result Orientation Operational Efficiency Fostering Cooperation Relationship Management Continuous Improvement Forward Thinking

For more information, please refer to ESA Core Behavioural Competencies guidebook

Education

You must be a university student, preferably studying at master’s level. In addition, you must be able to prove that you will be enrolled at your University for the entire duration of the internship.

Additional requirements

The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another ESA Member State language is an asset.

During the interview, your motivation for applying to this role will be explored.

Knowledge and background in IA is required.

Some knowledge on the following topics would be an asset:

• System Engineering;
• Product Assurance.

Diversity, Equity and Inclusiveness ESA is an equal opportunity employer, committed to achieving diversity within the workforce and creating an inclusive working environment. We therefore welcome applications from all qualified candidates irrespective of gender, sexual orientation, ethnicity, religious beliefs, age, disability or other characteristics.

At the Agency we value diversity, and we welcome people with disabilities. Whenever possible, we seek to accommodate individuals with disabilities by providing the necessary support at the workplace. The Human Resources Department can also provide assistance during the recruitment process. If you would like to discuss this further, please contact us via email at [email protected].

Important Information and Disclaimer During the recruitment process, the Agency may request applicants to undergo selection tests.

Applicants must be eligible to access information, technology, and hardware which is subject to European or US export control and sanctions regulations.

The information published on ESA’s careers website regarding internship conditions is correct at the time of publication. It is not intended to be exhaustive and may not address all questions you would have.

Nationality

Please note that applications are only considered from nationals of one of the following States: Austria, Belgium, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom.

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Potential interview questions

Added 8 months ago - Updated 7 months ago - Source: jobs.esa.int