Intern - Digital Communications
Support the Digital Communications team in enhancing ITC's digital platforms.
Overview
Support the Digital Communications team in enhancing ITC's digital platforms.
You have:
- Be enrolled in the final academic year of the first university degree programme in computer science, information management or related field (minimum Bachelor’s level or equivalent) or be enrolled in a graduate school programme (second university degree or equivalent, or higher) or have graduated with a university degree and, if selected, must commence the internship within one year of graduation.
- No work experience is required.
- Any relevant experience in a similar field is an advantage.
- Advanced knowledge of English or French is required. Working knowledge of the other language is desirable.
Contract
This is a I-1 contract. It usually requires 0 years of experience, depending on education. More about I-1 contracts.
Work Location
ITC Headquarters-based (Geneva, Switzerland)
Expected duration
15.04.26 -14.07.26
Duties and Responsibilities
The international Trade Centre is the joint agency of the United Nations and the World Trade Organization, which provides technical assistance and capacity building to policymakers, the private sector and trade and investment support organisations to help them use trade as an engine for sustainable growth and employment generation. ITC works to support the achievement of the sustainable Development Goals by connecting micro, small and medium enterprises to global value chains. By enabling small business export success in developing countries, ITC helps generate sustainable incomes and livelihoods, especially for women and youth while taking into consideration sustainable elements such as the environment and social responsibility. DESCRIPTION OF DUTIES/RESPONSIBILITIES ITC is seeking a motivated intern to support the Digital Communications team for a period of three months with possibility of extension up to a maximum of six months. The internship will provide hands-on experience in digital communications, website content management, library cataloguing, and graphic design. The intern will assist with day-to-day operational tasks and contribute to improving the accessibility, organization, and visual presentation of ITC’s digital content. The objective of this internship is to support the Digital Communications team in maintaining and enhancing ITC’s digital platforms and knowledge resources, while gaining practical experience in digital communications workflows. Under the supervision of the Public Information Officer (Digital Communications), the selected candidate is expected to: 1. Website IT and Content Management Support • Assist with uploading and updating content on the ITC website • Support formatting and layout of web pages • Help ensure accessibility compliance (alt text, headings, document tagging) • Assist in troubleshooting minor website content issues • Support quality assurance checks (broken links, formatting, metadata) • Assist with organizing and maintaining digital assets and files • Support with data analysis and reporting 2. Library Cataloguing Support • Assist in cataloguing publications and knowledge products • Support metadata entry and tagging of documents • Help organize digital library resources and archives • Assist with document classification and filing 3. Graphic Design Support • Assist in creating visual assets for web and social media • Support design of banners, infographics, and digital graphics • Support visual content preparation for campaigns and events 4. Expected Outputs • Updated website content and improved formatting • Properly catalogued publications and resources • Graphic assets supporting digital communications activities • Improved accessibility and organization of digital content ITC champions workforce diversity, inclusion, gender equality and gender parity and considers all qualified persons - of all genders - equally, including those with disabilities, without discrimination or prejudice of any kind.
Qualifications/special skills
a) Be enrolled in the final academic year of the first university degree programme in computer science, information management or related field (minimum Bachelor’s level or equivalent); OR b) Be enrolled in a graduate school programme (second university degree or equivalent, or higher);OR c) Have graduated with a university degree (as defined above) and, if selected, must commence the internship within one year of graduation. • No work experience is required. • Any relevant experience in a similar field is an advantage. Skills • Website front end/back-end tools: html, CSS, JavaScript, React, Vue.js, Bootstrap, PHP, Javascript, Django, Flash, Git. • Website content management systems (CMS) (e.g., Drupal, WordPress or similar) • Microsoft Office Suite (Word, PowerPoint, Excel) • Graphic design tools: Adobe Creative Suite (Photoshop, Illustrator, InDesign) Canva or equivalent • Document formatting and layout skills • Basic knowledge of accessibility standards (e.g., alt text, accessible PDFs) • Metadata and content organization skills • File management and digital asset organization
Languages
Advanced knowledge of English or French is required. Working knowledge of the other language is desirable.
Additional Information
Not available.
Intern Specific text
Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
Potential interview questions
| Describe your experience with website content management systems like WordPress or Drupal. | The interviewer wants to understand your familiarity with tools used in digital communications. | Share any coursework or projects where you managed or contributed to a website using these systems. |
| Can you provide an example of a graphic design project you've worked on? | This question assesses your practical experience and creativity in graphic design. | Pro members can see the explanation. |
| How do you ensure that digital content is accessible to all users? | Pro members can see the explanation. | Pro members can see the explanation. |
| What tools are you proficient in for creating visual content? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies would you use to organize digital assets effectively? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain a challenge you faced related to content management and how you overcame it. | Pro members can see the explanation. | Pro members can see the explanation. |
| How familiar are you with front-end technologies like HTML and CSS? | Pro members can see the explanation. | Pro members can see the explanation. |
| What motivated you to apply for this internship with the ITC? | Pro members can see the explanation. | Pro members can see the explanation. |