Intensive Case Management Intern (Unpaid)
SCOPE OF WORK for Non-BSW/MSW Interns: The ICM Intern collaborates closely with the ICM supervisor to evaluate resource gaps for clients and establishes community connections to enhance support for refugee and displaced individuals with severe physical or mental health conditions, the elderly, LGBTQ+ clients, single-headed households, and victims of sexual assault and gender-based violence participating in the Intensive Case Management (ICM) or Supplemental Case Management (SCM) programs. Additionally, ICM Interns assist ICM caseworkers in various in-person, client- centered tasks.
RESPONSIBILITIES:
- Maintain constant contact with ICM Supervisor and ICM Caseworkers for assignments. - Assess resource gaps and develop community connections as needed. - Revise existing resource sheets to guarantee accuracy and currency, including verifying information by phone calls or in-person to confirm details. - Organize community resource information by risk domain for effective accessibility. - Assist with fulfilling in-person duties, including but not limited to donation drop-offs, accompanying clients to medical or social service appointments, transportation orientations, networking, and conducting home visits. - Educate clients on the U.S. healthcare and benefits systems. - Keep thorough and accurate case file documentation in IRC’s database as needed. - Communicate client concerns and potential challenges to ICM caseworkers.
LEARNING OBJECTIVES:
1. Acquire a thorough understanding of the U.S refugee resettlement process and services available to clients resettled by the IRC.
2. Develop essential skills in identifying clients' needs, efficiently coordinating medical care, social services support, and establishing connections to vital supportive services within the community.
3. Hone expertise in conducting wellness assessments at designated intervals post ICM/ SCM enrollment and maintain comprehensive case file documentation of all direct services rendered.
Qualifications Eligibility Requirements: To be eligible to apply, applicants must meet the following criteria:
- Current NJ undergraduate student - Current NJ Graduate student - Recent NJ College Graduate: must have graduated less than one year prior to start of the internship experience (May 2023-May 2024 graduates) - A current undergraduate student who is a permanent NJ resident-these candidates will be evaluated on a case-by-case basis for eligibility and there will be a limited amount of funding allotted for students meeting this criteria. - Selected interns are required to serve for 10 weeks between May to August 2024