Intensive Case Management Caseworker
Assist clients in intensive case management to achieve self-sufficiency.
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Overview
Assist clients in intensive case management to achieve self-sufficiency.
You have:
- Bachelor’s degree in social work, public health, or related field of study preferred.
- Minimum of 1-2 years of case management experience with similar populations and/or client needs required.
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
- Demonstrated success working and communicating effectively in a multi-cultural environment.
- Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
- Fluent in English required, both spoken and written; proficiency in language(s) spoken by client group preferred, including Dari/Pashto.
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
- Valid driver’s license and access to a personal, insured vehicle.
Potential interview questions
| How would you approach assessing a client's eligibility for services? | This question seeks to evaluate your intake process and understanding of client needs. | Discuss specific steps you would take, including details about assessment criteria. |
| Can you provide an example of how you built a relationship with a service provider? | The interviewer is looking for your networking capabilities and relationship-building skills. | Pro members can see the explanation. |
| Describe a challenging situation with a client and how you handled it. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use for effective multicultural communication? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure that you stay organized when managing multiple clients? | Pro members can see the explanation. | Pro members can see the explanation. |
| What experience do you have in navigating healthcare systems for clients? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you share an experience where you had to train or lead volunteers? | Pro members can see the explanation. | Pro members can see the explanation. |
| What motivates you to work in case management for vulnerable populations? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 10 months ago
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Updated 9 months ago
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Source:
rescue.org
