Integrated Programming Officer Iran North

Overview

Support the work of NRC by conducting holistic assessments and referring cases.

You have:

• At least 2 years of Experience working in complex and volatile contexts
• Fluency in English and native proficiency in Persian, written and spoken
• Detailed understanding of assessment process and tools
• Excellent Communication and interpersonal skills
• Expertise in programs, eligibility criteria, and referral pathways
• Experience working as a social worker is an asset

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

The purpose of the IP officer position is to support the work of NRC by conducting holistic assessments and referring cases, as well as gathering data to create a comprehensive overview that enhances more effective and integrated programming and advocacy. The IP officer plans and prioritizes teamwork within the IP Team in their area, coordinating the assessment workload of the Assistants in accordance with the Core Competency Coordinator. She/he conducts assessments, receives technical guidance from the Technical Coordinator, and offers guidance and assistance to the Assistants.

She/he is the point of contact for assessments in the area.

Qualifications

Generic professional competencies:

• At least 2 years of Experience working in complex and volatile contexts
• Detailed understanding of assessment process and tools
• Documented results related to the position’s responsibilities
• Ability to use database systems and follow processes
• Fluency in English and native proficiency in Persian, written and spoken

Context-related skills, knowledge, and experience:

Detailed understanding of the assessment process and tools

• Excellent Communication and interpersonal skills
• Expertise in programs, eligibility criteria, and referral pathways
• Experience working as a social worker is an asset.

Behavioural competencies:

• Planning and delivering results
• Analysing
• Communicating with impact and respect
• Working with people

Responsibilities

Generic responsibilities :

• Ensure adherence to NRC policies, tools, handbooks, and guidelines.
• Manage the workload of assessment across all Core Competencies, conduct assessment, and manage the overall assessment processes, including data management, at the Area Office level.
• Prepare and develop status reports as required by management.
• Ensure proper filing of documents.
• Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist.
• Promote and share ideas for technical improvement.
• Support implementation of Safe and Inclusive Programming Minimum Standards across your area of work

Specific responsibilities :

• Planning and prioritizing the work of the CC and IP assistants assigned to conduct assessments in agreement with their line manager.
• Act as technical manager of dedicated caseworkers.
• Conducting inductions and training for newly joined related staff and making sure they are fully onboard.
• Assigning tasks to CC Assistants and IP assistants, monitoring the completion of tasks and the quality of tasks, ensuring that data are recorded according to the procedures and cases are handled based on the defined processes
• Conducting assessments, and interviews with vulnerable households under monthly bases particularly more complex or sensitive ones
• Conduct quality checks on data available, regularly revise and referral to different Core Competencies
• Follow up with Core Competencies Coordinators as needed for the assessed cases and request technical support from the technical Coordinator for the management of more complex cases
• Identifying opportunities to improve operations or programming based on insights from assessments and providing input for continuous improvement of technical issues to assistants
• Working as the contact point for IP operational issues in the area
• Conducting holistic assessments and referring cases to support more effective and integrated programming and advocacy.
• Maintain a good understanding of NRC programming in the area
• Act as the focal point for all external entities (Local partners, BAFIAs, INGOs, UN agencies).
• Coordinating the missions for assessment.
• Providing regular reports to NOMs, as well as all other area-based reports.
• Act as the IP focal point with the Government liaison unit.
• Provision of reports for senior management per request.

Apply now

Potential interview questions

Added 1 month ago - Updated 1 month ago - Source: nrc.no