Innovation Specialist (Knowledge Management), P-3, Office of Innovation, Stockholm, Sweden (Post #126266)

Contract

This is a P-3 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be between 74,649 USD and 97,747 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, innovate...

The Office of Innovation (OoI) works to catalyse UNICEF's and all its partners’ expertise and resources against key children-outcomes bottlenecks, with a view to continuously ideate and scale the most effective solutions with transformational potential at scale to achieve the child-related SDGs. The office is doing this by continuously exploring new ways of accelerating results for children, investing across a range of early stage solutions, and harnessing internal and external expertise towards continuously iterating and finetuning the most promising solutions for children through a systematic portfolio management approach, and leveraging all stakeholders’ innovation energy, knowhow and resources from intergovernmental, multilateral, private sector and non-governmental organizations. This takes place across 160 country offices.

How can you make a difference?

The Innovation Specialist (Knowledge Management), under the general guidance and direction of the Innovation Manager (Evidence, Knowledge and Performance Management), leads the knowledge management function of UNICEF’s OOI.

Under the general guidance and direction of the Innovation Manager (Evidence, Knowledge, and Performance Management) and in close collaboration with relevant Senior Advisers and Innovation Managers across OOI, the post is responsible for:

1. Lead the development of OOI’s knowledge management strategy, its implementation and undertaking its execution

2. Leading knowledge management need-finding through a) designing and implementing regular, efficient, structured, and user-centered engagement with UNICEF staff particularly in the field; b) source, aggregate and analyze opportunities, needs, and inputs from Innovation Hubs, Portfolio Managers and the Ventures team in OOI; c) undertake needs mapping/snapshots and d) identify areas for learning and knowledge management intervention by undertaking sense-making of the expressed and unexpressed needs from these and other relevant sources of evidence

3. Oversee OOI knowledge management platforms ensuring updates are made to internal channels including Agora for training, ICON for internal communications, Viva Engage where relevant, and dedicated Sharepoint sites, UNICORN platform for harvesting innovative ideas, and making use of and engaging with external channels through communications team within OOI and UNICEF HQ

4. Leverage frontier technology such as AI to bring efficiency and innovation to knowledge management; explore, test, and pilot new knowledge management systems

5. Ensure OOI is up to date with knowledge management industry trends and technology and is an early adopter of new methods, approaches and technology to improve knowledge management within OOI

6. Develop pathways and networks for effective knowledge management information sharing between OOI HQ, Regional and Country Offices

7. Coordinate with the OOI Communication Team on their activities to raise awareness, promote and gather support for knowledge management opportunities and resources

8. Engage actively and network in the global ecosystem of innovation, creativity, entrepreneurship, and related areas to horizon scan, source learning and knowledge management resources, and exercise thought leadership to position and diffuse UNICEF’s innovation learning work publicly; and identify and enable opportunities for UNICEF-designed and developed materials to be shared as global public goods where relevant

9. Manage a small team of professionals and consultants, when required, to ensure knowledge management content is developed and platforms widely used, particularly with reference to coordination across HQ, Regional and Country offices

10. Represent OOI in coordination with, Data & Planning teams, (e.g. DAPM), Human Resources and Programme Group where relevant to Knowledge Management

11. Plan and undertake mission travel to critical country offices where demand for support is made by senior country management

Strategic thinking and efficient execution of the Innovation Specialist (Knowledge Management) will directly impact UNICEF Office of Innovation’s ability to capture, organize, share and use knowledge to discover, validate, and scale bold solutions and technologies to deliver for children today and set a new pace of social impact for coming generations.

Efficiency for country programmes will be created in adoption of existing solutions versus recreating of the wheel, and financial effectiveness for programme results will be supported where good documentation and knowledge management practices are upheld.

Please find attached the full ToR and related information. OOI KM P3 TA_ToR.pdf

To qualify as an advocate for every child you will have…

• An advanced university degree in one of the following fields is required: Data Science, Computer Science or Technology related subject, Business Administration, Design, Geography and information management (GIS), Statistics, or another relevant field.
• *A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
• A minimum of five years of relevant professional experience in knowledge management, information management, reporting, monitoring, evaluation, and learning, evidence generation is required.

The following experience/skills are required:

• Proven track records in using technology for knowledge management systems and practices
• Familiarity with Sharepoint and knowledge management practices
• Proficiency in data collection, data management and data flow tools (e.g. ODK, MS PowerAutomate, SQL)
• Proficiency in one or more data analysis and visualization tools (e.g. PowerBI, Tableau, R, Python and/or ArcGIS)
• Enthusiasm for emerging methods of knowledge management (e.g. OpenAI)
• Proven analytical, writing, information synthesis and communication skills
• Advanced proficiency in Microsoft Office suite, in particular PowerPoint
• Fluency in English is required. Knowledge of another official UN language or local language of the duty station is considered as an asset.

The following skills/experiences are desired:

• Familiarity with graphic design tools (Adobe InDesign, Illustrator, etc)
• Relevant experience in a UN system agency or large global organization.
• Developing country work experience and/or familiarity with emergency

Contact: For any queries, please contact: swe-ooi-recruitments@unicef.org

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others (8) Nurtures, Leads and Manages People

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.