Innovation and Digital Coordinator Uganda Kampala
Manage digital innovation projects for urban refugee populations
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Overview
Manage digital innovation projects for urban refugee populations
You have:
- Proven experience in project management and implementation.
- Strong understanding of digital innovation and technology applications.
- Excellent data analysis and visualization skills.
- Experience in working with urban refugee populations.
- Strong communication and interpersonal skills.
- Ability to train and build the capacity of staff and stakeholders.
Contract
This is a Professional contract, Grade 7 (NRC) contract. More about Professional contract, Grade 7 (NRC) contracts.
Generic responsibilities
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.
- Line management of assigned any project digital project staff
- Adherence to NRC policies, guidance, and procedures
- Contribute to innovation and digital strategy development, project proposals and provide input on needs and gaps
- Manage and implement delegated portfolio of innovation and digital projects (activities, budget, and project documentation) as delegated from HOP in line with proposals, strategies and donor requirements, and ensure high technical quality
- Provide regular progress reports to HOP
- Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist
- Promote and share ideas for improvement and necessary changes in the activities
- Ensure capacity building of project staff and transfer key skills
- Liaise and collaborate with relevant local authorities and other key stakeholders
- Promote the rights of IDPs/returnees in line with the advocacy strategy
Specific responsibilities
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus, and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
- Develop, coordinate, market and deliver an integrated Digital Innovation Programme by operationalizing NRC's digital innovation hub for urban refugee populations to support digital innovation and learning.
- Lead the implementation of NRC's 2-way communication and interactive mechanism with beneficiaries.
- Manage, maintain, and improve the flow and script for information provision via calls or messages (including bulk messaging), and other forms of automated access to information.
- Establish and monitor service provision through key performance indicators (e.g. response time, satisfaction)
- Support the implementation of NRC Uganda Education digital innovation pilot in the urban refugee co mmunities.
- Lead the scoping, thematic, mapping, and other research pieces related to digital literacy, online safety, and digital wellness as it applies to displacement and conflict affected youth
- Facilitate Design thinking sessions with Youth to discover, design, validate and deliver appropriate programmes that respond to their digital citizenship needs
- Ensure high quality, timely, and relevant data collection, analysis, visualization, and dissemination of findings with relevant stakeholders
- Quality assure outputs commissioned for the hub such as research reports
- Document innovation case studies from across the hub as part of the education digital innovation pilot and share lessons from hub stakeholders widely across the sector.
- Support the partnerships development process from various digital and innovation spaces
- Supervise and improve existing procedures for remote engagement with people in need
- Provide weekly, monthly, and triannual reports
- Promote the rights of !DPs/returnees in line with the advocacy strategy.
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
- Project planning: Core Competence Specialists
- Area operations: Area Programme Managers, Support and project CC Coordinators (field office coordinators)
- Staff capacity building: CC Specialist s, HR Development Officer
- Implementation: CC Specialists, Digital and Innovation Team
Potential interview questions
| Can you describe a successful project you implemented in the digital space? | This question assesses your hands-on experience with similar projects. | Discuss a specific project, your role, the challenges you faced, and the outcomes. |
| How do you approach capacity building with staff and stakeholders? | The interviewer wants to know your process for training and development. | Pro members can see the explanation. |
| What strategies do you use for effective communication with beneficiaries? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 4 years ago
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Updated 1 year ago
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Source:
nrc.no
